Jobs at Hopper

Lead end-to-end product for customer-facing conversational agent across chat and voice. Own roadmap, design conversations and interfaces in Figma, build prototypes with AI coding tools, define agent behavior and quality metrics, partner with enterprise clients and integration teams, and iterate from production conversation data.

The role involves building financial systems, providing strategic insights, and automating workflows using AI and advanced forecasting techniques to support B2C, Media, and Sales sectors.

The Principal Product Manager will define and manage the HTS API Marketplace, coordinating with capability teams and ensuring the technical and commercial aspects of the product are met. The role involves rapid prototyping, working with AI tools, and establishing go-to-market strategies to build a revenue-generating platform.

Lead the pricing intelligence, supplier performance, and financial reconciliation for travel segments, utilizing AI and model-driven systems.

Partner with the Global Corporate Controller to automate month-end close, build data integrations from the warehouse to NetSuite, lead global external audits, own technical accounting (ASC 470/606/842, SBC), design SOX/internal controls, deploy AI and automation, manage multi-entity consolidations, and supervise accounting, AP, AR and cash operations.

Lead a high-performing engineering team for B2B partnerships, focusing on technical expertise, team building, product partnership, and operational excellence.

Lead design and implementation of automated invoicing and revenue recognition in NetSuite. Own partner billing, ASC 606 accounting, AR subledger, month-end close, collections, contract interpretation, data reconciliation using advanced SQL, internal controls, and audit support while partnering with data, legal, and commercial teams.

Lead and modernize global payroll and equity operations, managing a small team and Shareworks administration. Drive HRIS integrations, automation, payroll platform consolidation, compliance, controls, audit readiness, and resolve complex tax and market-specific payroll issues.

Lead the end-to-end customer-facing conversational agent across chat and voice. Own roadmap, conversation design, partner integrations, and interface UX. Drive daily design in Figma, build prototypes with AI coding tools, define quality metrics (resolution, containment, escalation), and iterate from production data while coordinating GTM and partner teams.