Jobs at Holt Renfrew

Supervise in-store logistics: manage team workflow and scheduling, ensure timely product delivery to the selling floor, coordinate transfers and special orders, manage supplies and controlled storage, and enforce Health & Safety policies to meet customer promise dates and department objectives.

Protect store assets and ensure a safe environment by conducting audits, routine inspections, surveillance monitoring, investigations, apprehensions, and incident response. Maintain accurate investigation reports, field notes, and compliance with privacy, health, and safety policies. Support store teams on inventory control and loss-prevention initiatives; provide first aid and testify in legal proceedings when required.

The Specialist develops long-lasting relationships with customers to increase sales, enhance service, and improve loyalty, while exceeding personal and brand goals.

Maintain organized stock rooms, move fixtures, receive and replenish merchandise, process price changes/markdowns/returns, support selling floor stock recovery, handle deliveries and client transfers, and follow health, safety, privacy, and cybersecurity policies to meet department goals and customer expectations.

Provide exceptional customer service and build lasting client relationships to drive luxury beauty sales. Exceed personal and brand targets, share product knowledge, support merchandising and events, attend trainings, and perform customer follow-up and service issue resolution.

Provide administrative support to a personal shopping advisor: schedule appointments, manage correspondence and client communications, maintain client records, prepare merchandise for appointments, coordinate alterations and transfers, assist with merchandising and store readiness, support asset protection, attend product training, and follow health and safety policies.

Develop and maintain loyal client relationships to drive brand sales, meet/exceed sales targets, deliver exceptional customer service, execute merchandising and events, communicate with clients, and attend product education. Ensure compliance with health, privacy, and cybersecurity policies.

Unload and receive merchandise, operate forklifts and pallet jacks, verify counts and inspect damaged shipments, record discrepancies, pack and label shipments, ensure export/customs formalities, load trucks, return alterations and supplies to departments, maintain housekeeping and follow health and safety policies.

Develop and maintain loyal client relationships to drive sales and service. Meet and exceed sales targets, use Holt Renfrew 360 and social media to engage clients, perform visual merchandising and pricing changes, attend training, and proactively promote new arrivals. Support customer service issue resolution and comply with health, safety, privacy, and cybersecurity policies.

Provide exceptional customer service and drive sales through building and maintaining a loyal client base, proactive outreach, product knowledge, visual merchandising, and use of Holt Renfrew 360 and social media. Meet and exceed sales targets, attend training, follow health, safety, privacy and cybersecurity policies, and perform store tasks to support sales.

Provide exceptional customer service in a luxury retail environment to drive sales and customer loyalty. Build and maintain a personal client base through proactive outreach, social media, and use of Holt Renfrew 360. Meet and exceed sales targets, participate in training, support visual merchandising and price changes, resolve customer service issues, and stay current on product knowledge and fashion trends.

Provide outstanding customer service and drive sales through building and maintaining a loyal client base, attending trainings, merchandising, using Holt Renfrew 360 and social media to engage clients, and meeting/exceeding sales targets. Handle customer concerns, follow health, safety, privacy and cybersecurity policies, and perform store tasks that support sales and visual presentation.

Support the Sales Director by supervising the sales floor, mentoring and training advisors, resolving customer issues, driving luxury service and sales standards, assisting with recruiting, merchandising, performance evaluations, and ensuring operational, safety, privacy, and cybersecurity compliance.