Jobs at H&M Group

Design and install inspiring in-store and window displays, style mannequins, use sales data and customer feedback to guide visual direction, maintain brand merchandising standards, support and train sales staff, and work varied hours including evenings, weekends, and holidays to enhance customer experience and drive sales.

Lead and support the store team to deliver exceptional customer service, manage daily store operations (opening/closing, deliveries, stock replenishment), analyze sales data with store management, coach and motivate sales advisors, and act as a brand ambassador to create an engaging shopping experience.

Support store revenue and profit goals by managing a department team, executing visual and operational standards, coaching staff, handling stock and loss prevention, scheduling, and deputizing for the store manager. Drive customer service, staff development, performance management, and ensure compliance with legal and H&M policies.

Implement H&M visual identity by creating displays and window dressing, support and train store teams, drive sales through merchandising decisions, maintain props and visual materials, ensure safety and compliance, and adapt store layouts per commercial plans.

Gérer un rayon pour atteindre les objectifs de chiffre d'affaires et de profit, encadrer, former et évaluer l'équipe, planifier horaires et succession, assurer l'exécution opérationnelle (réassort, traitement des livraisons, soldes), prévenir les pertes et veiller à la conformité aux normes H&M et aux lois.

Design and implement visual merchandising and window displays following H&M guidelines; support and train store team on trends and campaigns; maintain visual materials and store presentation; execute commercial routines to meet KPIs and budgets; perform physical tasks (lifting, ladder work, use of hand/power tools) and work flexible hours including evenings and weekends.

Créer et maintenir une présentation visuelle conforme à l'identité H&M, réaliser vitrines et agencements, soutenir l'équipe en formation et service client, exécuter réaménagements, suivre indicateurs commerciaux et assurer routines opérationnelles et sécurité en magasin.

Lead a department to meet sales and profit targets: analyze KPIs, plan schedules, manage merchandising and inventory, hire/train and develop staff, run operational routines (deliveries, markdowns, remerchandising), prevent loss, ensure health/safety and legal compliance, cover for store manager, work evenings/weekends, and occasionally travel to support other stores and deliver training. Basic computer and data-entry skills required.

Gérer un rayon pour atteindre objectifs de chiffre d'affaires et profit : analyser KPI, planifier horaires, encadrer et développer l'équipe, assurer routines opérationnelles, prévention des pertes, conformité aux normes H&M et service client.

Soutenir les objectifs de chiffre d'affaires et de profit du rayon en planifiant l'exécution commerciale, en gérant l'équipe (recrutement, formation, performance) et en garantissant une excellente expérience client. Superviser les routines opérationnelles (réception, traitement des vêtements, changements de prix), prévenir les pertes, assurer la sécurité, et remplacer le gérant au besoin. Disponibilité soirs/week-ends et possibilité de déplacements pour soutenir d'autres magasins et formations.

As a department manager at H&M, you support sales and profit goals, manage staff performance, analyze KPIs, and ensure excellent customer service and compliance with company standards.

As an Assistant Department Manager, you will support sales and profit goals, manage team development, ensure customer service excellence, and maintain store operations per H&M standards.

Create and maintain in-store and window visual displays per H&M visual identity to drive sales; execute floor resets, manage visual materials, train and support store team, ensure safety and legal compliance, and work flexible schedules including evenings and weekends.

Gestionnaire de rayon responsable d'atteindre les objectifs de chiffre d'affaires et de profit, d'encadrer et développer l'équipe, d'assurer l'exécution opérationnelle (réassort, merchandising, gestion des stocks) et le respect des normes H&M. Doit supporter les activités magasin, prévenir les pertes et pouvoir remplacer le/la gérant(e) au besoin.

Manage a store department to drive sales and profit, lead and develop the department team, ensure operational routines, merchandising and customer service standards, prevent loss, support staffing and scheduling, and act for the store manager when needed.

Create and maintain in-store and window visual displays following H&M guidelines to drive sales; train and support store team on trends, execute store resets and campaigns, manage visual materials, ensure safety and legal compliance, and maintain high customer experience standards.

H&M Assistant Managers support sales and profit goals by enhancing customer experience, managing team performance, and ensuring compliance with company standards. Responsibilities include analyzing key performance indicators, managing staff, and implementing operational tasks within the store.

As an Assistant Manager, you will support sales goals and customer service by managing staff, analyzing performance metrics, and ensuring store operations meet company standards. Responsibilities include staff recruitment, training, performance evaluation, and overseeing compliance with safety and legal regulations. The role requires a focus on maximizing team effectiveness and enhancing customer experiences.

Lead a store department to drive sales and profit by planning staff, visual merchandising, inventory replenishment and operational routines. Recruit, train and develop team members, manage performance and safety, and support store operations including deliveries, promotions and loss prevention. Provide coverage for store manager when needed and ensure excellent customer service.

The visual merchandiser creates an engaging shopping environment, manages displays in-store and in windows, tracks sales performance, and trains staff on visual presentation techniques, ensuring compliance with H&M's brand standards.