Jobs at Hadley Designs

Own end-to-end Shopify store operations and customer experience. Manage customer inquiries, refunds, reships, order flow (Shopify, Base, Amazon MCF), fulfillment coordination, site audits, SOPs, automations (Shopify Flow, AI), reporting (CAC, LTV), and compliance to ensure accurate messaging and timely delivery.

Lead talent acquisition and people operations for a remote, contractor-centric company. Build and optimize recruiting pipelines, run test projects and structured interviews, manage employer branding and hiring metrics. Design scalable people systems including onboarding, performance frameworks, workforce planning, retention, and reporting. Partner with leadership and external providers to support growth toward $100M.

Lead the full finance function: produce audit-ready monthly financials, manage weekly 12-month cash forecasts, drive budgeting and forecasting, implement automation and ERP/reporting solutions, document SOPs, create financial dashboards, partner cross-functionally, and improve profitability and EBITDA.

Lead Shopify and TikTok Shop as a GM: own P&L, scale combined revenue to $20M+, hit strict margin and ROAS targets, launch monthly bundle funnels, optimize paid social and funnels, drive email/SMS growth via Klaviyo and Postscript, manage forecasting and weekly P&Ls, and build a high-performing remote ecommerce team.

Lead Shopify and TikTok Shop as P&L owner to scale combined revenue to $20M+ and hit strict margin and ROAS targets. Own paid acquisition, funnels, CRO, lifecycle email/SMS (Klaviyo/Postscript), forecasting, weekly P&Ls, and a remote ecommerce team. Launch monthly bundle funnels, optimize LTV/CAC/AOV, and document repeatable systems to remove founder dependency.

The Director of Ecommerce will oversee and grow the DTC ecommerce channels via Shopify and TikTok Shop, leading a team and managing growth strategies to achieve $20M+ revenue within 18 months.

As Director of Performance Media, you will optimize and scale Shopify and TikTok Shop, manage revenue and profitability, and lead a cross-functional team to achieve targeted growth.

The Director of Distributed Team Operations will lead people systems development, focusing on talent acquisition, organizational design, and performance frameworks to support company growth and enhance employee engagement.

As Growth Marketing Director Ecommerce at Hadley Designs, you will lead Shopify and TikTok Shop's growth strategy and execution, aiming for significant revenue increases and managing P&L while fostering a high-performing team.

The Director of Ecommerce will strategize and lead the growth of Shopify and TikTok Shop, aiming for $20M+ in revenue within 18 months while managing a high-performing ecommerce team, optimizing paid media, and ensuring profitability.

The Director of Customer Acquisition DTC will oversee Shopify and TikTok Shop, managing P&L, strategy, and team, aiming for rapid revenue growth while optimizing customer acquisition and retention.

The Senior Manager of Ecommerce Operations will oversee Shopify store performance, manage customer experience, standardize operations, and implement efficiencies, ensuring seamless order fulfillment and compliance.

Lead the development of people systems and strategies to support organizational growth. Responsible for talent attraction, development, retention, and enhancing employee engagement and satisfaction.

The Director of People Operations will design effective systems for talent acquisition, retention, and development, partnering with leadership to enable growth and scalability for the eCommerce company.

The DTC Operations Manager oversees Shopify store operations, ensuring seamless customer experiences, managing orders, and implementing systems for efficiency while maintaining compliance.

The Category Growth Manager will own category performance on Amazon, drive growth, optimize product positioning and manage inventory, while collaborating across teams for improved outcomes.

The Director of Paid Media & Funnels will scale Shopify and TikTok Shop, drive revenue growth, and manage digital marketing strategies while leading a team.

The Ecommerce Growth Strategist will manage e-commerce operations to grow online sales, optimize performance, and drive data-backed strategies across multiple platforms, particularly Amazon, while ensuring inventory management and cross-functional collaboration.

The Director of Contractor Operations will build systems for team growth, drive employee engagement and retention, and ensure alignment with business objectives.

The Director of People Systems & Strategy at Hadley Designs will develop scalable people systems, enhance talent management, and foster organizational growth. Responsibilities include leading talent acquisition, optimizing workforce planning, establishing performance frameworks, and improving employee engagement and retention.