Teams at Genetec

Business Intelligence Data Analyst responsible for data profiling, warehouse solution design, impact analysis, technical documentation, SQL analysis, Power BI reporting, Microsoft Fabric semantic modeling, and data quality initiatives. The role bridges business processes, operational systems, and enterprise data warehouses while coordinating data engineers through integrations, migrations, and implementation. It also involves stakeholder management, business process analysis, and consulting on enterprise IT solutions.

Provides administrative and operational support to a global sales team by maintaining CRM customer accounts, tracking pricing exceptions, preparing sales documents, responding to account inquiries, assisting sales leadership, supporting partner program reviews, and collaborating with sales, customer service, and IT teams. The role requires bilingual French and English communication, strong organization, customer service skills, and proficiency with CRM and Microsoft Office tools.

Leads software quality across design, development, and production by identifying risks, defining test coverage, automating API, web, cloud, integration, and end-to-end testing, and integrating tests into Azure DevOps pipelines. Investigates failures and production issues, analyzes logs and metrics, reduces flaky tests, improves observability and testability, validates fixes, and mentors team members while advancing quality practices.