Jobs at Genetec

Business Intelligence Data Analyst responsible for data profiling, warehouse solution design, impact analysis, technical documentation, SQL analysis, Power BI reporting, Microsoft Fabric semantic modeling, and data quality initiatives. The role bridges business processes, operational systems, and enterprise data warehouses while coordinating data engineers through integrations, migrations, and implementation. It also involves stakeholder management, business process analysis, and consulting on enterprise IT solutions.

Provides administrative and operational support to a global sales team by maintaining CRM customer accounts, tracking pricing exceptions, preparing sales documents, responding to account inquiries, assisting sales leadership, supporting partner program reviews, and collaborating with sales, customer service, and IT teams. The role requires bilingual French and English communication, strong organization, customer service skills, and proficiency with CRM and Microsoft Office tools.

Leads software quality across design, development, and production by identifying risks, defining test coverage, automating API, web, cloud, integration, and end-to-end testing, and integrating tests into Azure DevOps pipelines. Investigates failures and production issues, analyzes logs and metrics, reduces flaky tests, improves observability and testability, validates fixes, and mentors team members while advancing quality practices.

Creates, edits, and distributes internal communications content to engage employees and strengthen company culture. Supports intranet development, editorial planning, global campaigns, employee events, translations, corporate biography updates, and communication effectiveness tracking. Collaborates with regional and cross-functional teams while maintaining content quality, governance, and timely delivery. Requires bilingual French-English communication skills, strong writing ability, and proficiency with Microsoft Office, SharePoint, Canva, and related web and project tools.

Manages relationships and daily requests for technology partners using Genetec SDKs and APIs. Coordinates pre-sales sessions, application integrations, SDK training, certification, technical and licensing support, partner data tracking, quotes, purchase orders, marketing communications, and program reporting. The role collaborates with product, sales, customer service, marketing, and international teams while supervising interns and supporting program improvements.

Coordinates technical content updates, knowledge-base article review and publication, metadata tagging, localization support, and content delivery across multiple platforms. Supports authors and internal and external customers, troubleshoots site issues, communicates publication updates and downtime notices, and participates in platform releases. Requires at least one year of content development or management experience, strong organization and communication skills, Agile familiarity, and fluency in French and English.

Certifies partner software integrations throughout the full testing lifecycle. Responsibilities include gathering integration information, estimating certification effort, configuring test environments, creating test cases and acceptance criteria, evaluating functional and non-functional compliance, documenting defects, preparing review reports, collaborating with technical teams and partners, and improving certification tools and processes.

Creates technical content that helps customers understand and use software products. Responsibilities include researching complex concepts, testing software, interviewing developers and support teams, producing text and graphics, maintaining content guidelines, incorporating customer feedback, and participating in user interface reviews. The role requires collaboration with developers, customer support, marketing, training teams, and subject matter experts, along with fluent French and English communication skills.

Owns the full lifecycle, governance, compliance, and growth of public-sector and cooperative purchasing contracts. Evaluates current processes, designs scalable operating models, defines controls and data standards, and partners with Legal, Sales, Finance, Pricing, Product, Operations, and business-systems teams. The role manages contract records, pricing, renewals, reporting, audits, system configuration, automation, and risk escalation while identifying opportunities to increase revenue and transaction volume.

Manage Genetec’s Canadian and international legal entities, corporate governance, compliance programs, and broad commercial contract portfolio. Advise departments on practical legal matters, ensure regulatory compliance, coordinate with external counsel, and support international business growth. The role requires strong corporate and commercial law experience, legal project leadership, knowledge of international frameworks, Quebec or Canadian Bar membership, and fluency in French and English.

Develop and maintain features for a cloud-based physical identity and access management product using distributed microservices. The role involves software architecture, automated testing, CI/CD, cloud infrastructure, security, event-driven systems, mentoring team members, and on-call support. Candidates need at least five years of software development experience, familiarity with ReactJS, C#, or Go, strong problem-solving and collaboration skills, and fluency in French and English.

Develop and deploy deep learning and computer vision models for on-device analytics. Responsibilities include designing neural networks, optimizing real-time inference for resource-constrained platforms, managing the model lifecycle from data acquisition through deployment, developing training and deployment tools, evaluating new technologies, and building prototypes for future products.

Owns Marketing Operations processes, workflows, collaboration platforms, documentation, governance, training, adoption, and operational reporting. Designs and improves scalable workflows, administers Wrike, Confluence, and SharePoint, develops dashboards and process metrics, supports onboarding and enablement, and partners with cross-functional stakeholders to implement continuous improvements. Requires 5+ years of relevant experience, platform administration expertise, strong analytical and communication skills, and fluency in French and English.

Lead the design and development of secure, scalable enterprise solutions using Microsoft Dynamics 365, Power Platform, and Azure. Responsibilities include building C# plugins, CRM integrations, JavaScript and TypeScript components, REST APIs, cloud workflows, Copilot Studio agents, and microservices integrations. The role also involves applying secure authentication patterns, guiding Dynamics best practices, and contributing to Azure DevOps CI/CD automation. Candidates need five years of C#/.NET experience, API design expertise, Power Platform experience, and fluency in French and English.

Processes merchandise returns through CRM and ERP systems, investigates customer order, shipping, and return inquiries, and coordinates product repairs or replacements. Resolves return and order discrepancies while identifying issues with internal teams, vendors, and manufacturers. The role requires bilingual English and French communication, basic hardware knowledge, familiarity with Great Plains, CRM, and Excel, and strong organization in a fast-paced environment.

Develop and modernize enterprise integration services using C#, ASP.NET Core, Azure, REST APIs, WCF, and .NET Framework. Lead API migration strategy, maintain legacy and modern services in parallel, define API standards, implement secure integrations, and contribute to Azure DevOps CI/CD automation. The role also involves mentoring developers, conducting code reviews, and establishing technical standards.

Winter internship opportunities are available across software development, security, sales, marketing, supply chain, and other fields. Interns will gain practical experience related to their studies, collaborate with teams on varied projects, and participate in professional development initiatives. Applicants must be enrolled in a post-secondary institution during the internship and be willing to work at least three days per week in the office, with some positions fully in person.

Develop and maintain desktop, web, backend, and cloud software for transit and physical security products. Responsibilities include building C#/.NET and WPF applications, REST APIs, cloud services, integrations, automated tests, and web features using Angular, React, and TypeScript. The role involves troubleshooting distributed applications, contributing to architecture and code quality, participating in reviews and design, and collaborating with QA and support teams throughout the software development lifecycle.

Develop customized software solutions, improve reusable frameworks, provide demonstrations and follow-up support, collaborate with project and cross-functional teams, and enhance internal tools and processes. The role requires object-oriented C#/.NET development, troubleshooting, analytical thinking, teamwork, autonomy, and fluent French and English. Experience with WPF, MVVM, SQL Server, Azure, React, TypeScript, and Kanban is advantageous.

Lead go-to-market planning and product launches across Genetec’s portfolio. Develop positioning, messaging, sales enablement materials, campaign inputs, training, and customer-facing content. Collaborate with Product Management, Sales, Demand Generation, Marketing Communications, channel partners, and regional teams. Analyze market and customer data, monitor competitors and technology trends, and translate technical capabilities into clear commercial value. Manage multiple launches and strategic initiatives while supporting sales readiness and market adoption.