Teams at Fairstone Bank

The role involves reviewing vehicle loan applications, assessing creditworthiness, ensuring compliance with credit policies, and providing customer-oriented service. Bilingual communication in English and French is essential.

As a Senior Representative in Credit and Customer Engagement, you'll manage inquiries, resolve customer issues, support loan applications, and promote products through cross-selling. Responsibilities include evaluating credit applications and collaborating with teams to enhance customer satisfaction.

The role involves performing research tasks, managing exception reports, updating documentation, and providing customer inquiry resolution while adhering to procedures.