Handle service inquiries from customers, resolve issues, support account adjustments and loan applications, and promote products through cross-selling opportunities.

Handle customer inquiries in a call center environment, resolving issues, promoting products, and supporting account adjustments and loans. Must communicate in English and French.

Sell and promote loan and protection products, assess customer needs, manage the sales process from application to closing (in-person and virtual), perform credit assessments, process payments, manage overdue accounts, and meet individual and team sales targets while delivering excellent customer service.

The Credit Adjudicator reviews vehicle loan applications, assesses creditworthiness, follows credit policy, and provides customer service while collaborating with other departments and stakeholders.

As a Senior Representative in Credit and Customer Engagement, you will handle customer service inquiries, resolve issues, and promote products via cross-selling. You must communicate effectively in English and French, possess problem-solving skills, and adapt to a fast-paced environment.

Sell loan and protection products, assess customer needs, manage the full sales process in person and virtually, perform credit assessments, process payments, manage overdue accounts, and meet individual and team sales goals while building strong customer relationships.

Oversee procurement, vendor management, negotiate contracts, conduct analyses to identify cost-saving opportunities, and manage relationships with vendors.

The Senior Representative manages customer inquiries on social media, moderates content, collaborates with departments, and monitors performance analytics.