Jobs at DULCEDO Management

Manages daily office operations, including reception, visitor support, supplies and inventory, shared-space readiness, vendor coordination, travel booking, event expense tracking, storage organization, and new-hire equipment setup. The role serves as a welcoming first point of contact and requires strong organization, communication, initiative, reliability, bilingual French-English proficiency, and on-site availability in Montreal.

Own the end-to-end accounts receivable function, including client credit assessment, billing, collections, cash application, reconciliations, disputes, escalations, and reporting. Lead AR priorities, improve DSO and cash flow, manage client finance relationships, develop the team, and enhance workflows through NetSuite automation and AI. The role also oversees AR KPIs, controls, process improvement, and complex collection cases.

Provides employee-relations guidance and manager coaching for a cross-border workforce. Leads investigations, performance reviews, compensation support, onboarding, offboarding, and sensitive workplace matters. Develops HR policies, ensures Canadian and U.S. employment-law compliance, maintains BambooHR records, and delivers reporting on engagement and retention.

Own social content strategy for HyperMuse IP accounts across Instagram, TikTok, and emerging platforms. Develop content calendars, translate characters and storylines into shareable content, track trends, test formats, analyze performance, write creative briefs, and identify creator and brand collaborations. The role requires hands-on execution, strong platform expertise, analytical thinking, and demonstrated success growing social accounts.

Leads complex cross-functional transformation programs from discovery through implementation, adoption, stabilization, and optimization. Responsibilities include project planning, governance, portfolio prioritization, process redesign, ERP and CRM implementations, systems integrations, financial operations transformation, change management, stakeholder leadership, and team management. The role partners with executives, Finance, technical teams, and vendors while driving measurable business outcomes.

The Account Manager will manage client and talent relationships, oversee partnerships, develop content strategies, and ensure successful project outcomes with a focus on the creator economy.