Jobs at Dialogue

Support accounting by creating invoices (automatic, manual, partnership), analyze revenue splits, own the ARR model, ensure accurate revenue recording, complete tight month-end tasks, run controls for Controller review, manage customer/internal inquiries, and identify automation opportunities.

Design and implement scalable platform architecture and foundations, solve complex technical challenges, reduce technical debt, work across the stack, collaborate with product teams, and contribute from conception to launch to improve member experience.

Partner with Product to drive strategy using deep-dive analyses, build and validate analytics tracking and data models, integrate AI-assisted workflows, and design/interpret A/B tests to inform product decisions.

As an Independent In-Person EAP Provider, you will receive client referrals, provide short-term counselling, and empower clients in a supportive environment.

As a Staff Full Stack Developer, you will lead technical strategy and oversee both frontend and backend developments, ensuring integration and performance of Dialogue's ServiceOS while mentoring the engineering team.

Lead and evolve the company design system to increase adoption, consistency, accessibility, and developer productivity. Build components, tokens, docs, tests, and contribution workflows; partner with squads for migration and enablement; identify and fix UI quality and accessibility gaps; improve design-engineering handoffs and pairing; and explore responsible AI tooling to accelerate UI work.

Lead design and automation of security controls across cloud, infrastructure, and applications. Implement IaC-backed controls, monitor threats, lead incident response, run security assessments, support CI/CD security, and mentor engineering teams.

Provide on-site, patient-centred musculoskeletal physiotherapy: assess, diagnose, and treat conditions using manual therapy and exercise; educate on injury prevention and ergonomics; collaborate with multidisciplinary teams and maintain regulatory clinical documentation.

Build and maintain Snowflake-based data pipelines and dbt models, orchestrated with Airflow. Implement Snowflake Secure Data Sharing, Snowpipe, EventBridge integrations, Terraform IaC, observability, and data governance to deliver anonymized partner-facing datasets and support eligibility, reporting, and reimbursement workflows.

The Senior IT Specialist manages and refines IT operational processes, provides advanced support, oversees project management, and mentors team members to ensure efficient service delivery and security of IT infrastructure.

Lead Dialogue's member lifecycle marketing: build roadmap across awareness, registration, engagement, and retention; design multi-channel and trigger-based journeys; run experiments, optimize conversion and budgets, monitor KPIs, and collaborate cross-functionally to drive member activation and engagement.

Lead and develop a team of senior account managers serving strategic enterprise clients. Drive retention, expansion, and client advocacy through value-based account strategies, executive relationships, cross-functional alignment, and influencing product and clinical direction. Represent Dialogue externally and ensure sustainable growth and measurable client value.

The Senior Software Developer, Front-End develops and maintains the React Native application, contributes to a Brownfield SDK, and collaborates on design efforts while ensuring high-quality code and tests.

Design, implement and maintain secure, cost-effective platform infrastructure. Improve monitoring/observability, automate operational tasks, support product teams, mentor engineers, and contribute hands-on to infrastructure code and roadmap.

Work as a full-stack developer on the React (TypeScript) admin portal and Python backend, bridging software and data engineering. Build end-to-end features, embed reporting visualizations, support data pipelines (Snowflake, dbt, Airflow), participate in deployments and monitoring (AWS EKS, Kubernetes, CircleCI, Datadog), and collaborate with product, design, and data teams while growing technical skills under mentorship.

Lead technical owner of Dialogue's React/TypeScript admin portal. Build and maintain full‑stack features (React frontend and Python backends), mentor teammates, integrate client reporting, contribute to DevOps (CI/CD, monitoring, feature flags), and drive architecture and quality decisions.

As a Psychotherapist, you will conduct virtual therapy sessions, support clients' mental health, and collaborate with internal teams to provide care. You will also ensure patient safety and deliver evidence-based interventions.