Jobs at Desjardins

Review medium- to high-complexity property & casualty claims, verify and approve settlements, provide contract enforcement advice, coach internal advisors, conduct research, prepare action plans, and ensure compliance with claims policies.

As a Claims Analyst, you will investigate claims, estimate damages, suggest improvements to processes, and ensure compliance with quality standards.

Define and implement FinOps and LLMOps practices for GenAI in Azure Databricks: enable cost visibility and allocation, optimize inference/training/storage costs, create cost-performance indicators, support AI teams in financially informed decisions, and advise architecture for cost, sustainability and governance.

Provide administrative and secretarial support to the general manager and caisse managers: manage schedules, communications, meeting preparation and minutes, coordinate committee and board documents, organize events and logistics, maintain records and files, monitor internal administrative processes, and assist with information systems and reporting as needed.

Lead and advise on strategic projects and organizational transformation: develop and monitor business plans, set targets, design policies and programs, analyze issues, represent the unit with stakeholders and external partners, and coach decision-making bodies to improve service delivery and execution of complex initiatives.

Manage and grow high-value securities accounts by building lasting client relationships, identifying needs, proposing tailored solutions, negotiating agreements, and driving sales and profitability while ensuring client satisfaction and risk management.

Manage a portion of sales and operations, develop and implement the unit business plan, organize work and operational planning, manage team performance and talent development, ensure service delivery and member/client satisfaction, promote cooperative values, and drive continuous process improvement.

Provide administrative and secretarial support to the general manager and managers: schedule and correspondence management, coordinate committee materials, prepare and minute meetings, organize event logistics, manage internal communications, maintain records and reports, track expenses and inventory, draft and format documents, and assist with information systems and business processes.

Lead and coordinate IT supplier governance, monitor supplier performance and compliance, advise CIO teams on strategic supplier initiatives, improve supplier-related processes, coach supplier management advisors, and present results to officers and managers.

Lead implementation of data and analytics services across operations sectors, set roadmap priorities, coordinate contributors, support modernization initiatives, provide progress updates, maintain stakeholder relationships, mentor data valorization advisors, gather feedback, and improve data management tools to enable timely data-driven decisions.

The Account Manager promotes services, maintains client relationships, drives sales goals, analyzes client needs, and provides tailored solutions to enhance profitability and satisfaction.

The Financing Analyst supervises and coaches a team in financial analysis, manages workflows, and makes recommendations for financing files while ensuring compliance with financial policies.

Advise stakeholders on strategic planning, develop policies and business models, monitor performance and targets, identify improvement opportunities, lead complex transformation initiatives, represent the unit externally, and coach senior management while coordinating across functions.

Collects, processes, analyzes data from multiple sources to build complex reports and recommendations. Advises clients on data management tools, performs descriptive and diagnostic analyses, coordinates cross-sector operationalization, and identifies process improvements to support business decision-making.

Collect, process, analyze data from multiple sources and build complex reports using DBMS. Advise clients, identify user needs, recommend data management improvements, and present actionable insights to stakeholders to support decision-making.

Validate contracts, guarantees, and financing application compliance; analyze and authorize disbursements; complete disbursement roadmaps and file finalization; follow up with clients and collaborators; assist manager with documentation, coaching, and training to ensure compliance with standards and legislation.

Lead design, implementation and maintenance of non-financial risk tools (eGRC). Act as product owner and SME, integrate risk areas, advise business sectors, prioritize use cases, ensure solution quality and governance, monitor KPIs, update tools, and present recommendations to decision-making bodies.

Produce national rate indications for commercial auto and property & liability; review and improve rate-indication processes; develop and recommend rate-adjustment strategies; socialize profitability outlooks with stakeholders; and support project planning, development, execution, and coordination.

Serve and develop business relationships with members and clients by prospecting, advising on specialized products and services, negotiating tailored solutions, and promoting client retention while balancing satisfaction, profitability and risk.

Advise and build relationships with individual members and young clients; assess needs, recommend investments, loans and insurance; design integrated financial strategies with partners; balance client satisfaction, profitability and prudent risk management; represent the caisse in outreach and community activities.