Teams at Clipboard

The Customer Success Manager maintains relationships with healthcare facilities, ensuring problem resolution, understanding clinical workflows, and collaborating across teams to enhance the customer experience.

The Account Manager maintains relationships with healthcare facility partners, resolves issues, ensures customer satisfaction, and collaborates with internal teams on trials and initiatives.

Work as a generalist on Strategy & Operations with initial focus on Billing: improve collections, build predictive models, vet vendors (including AI agents), redesign payment conversion processes, and manage Billing Account Managers. Drive cross-functional projects to speed cash conversion, reduce losses, and preserve customer experience while supporting scalable growth.