Teams at Cardinal Health

Deliver and coordinate site training for new hires and ongoing associate development, maintain training records, analyze training metrics, identify program gaps, support adoption of learning technologies, coach peer trainers, and collaborate with site leadership and corporate L&D to meet operational readiness standards.

Lead QA for ServiceNow platform enhancements: design and execute functional, integration, regression and ATF automation tests; validate releases, track defects, support deployments, and promote QA best practices within Agile teams.

Lead end-to-end process mapping and analysis using BPMN and process/task-mining tools to identify inefficiencies, create As-Is/To-Be documentation, define BRDs, model future-state scenarios, and drive cross-functional implementation with executive reporting.