Jobs at Beneva Inc.

Le ou la consultant(e) en expérience numérique définit et fait évoluer la vision et la feuille de route des parcours numériques en assurance vie et services financiers. La personne analyse les besoins d’affaires et utilisateurs, collabore avec les partenaires et fournisseurs, priorise les solutions, mesure la performance des plateformes et recommande des améliorations et investissements pour optimiser l’expérience client et le rendement des produits.

Agir comme partenaire stratégique entre la vice-présidence Intelligence artificielle et données et le secteur de l’assurance individuelle et des services financiers. Conseiller la haute direction, aligner les parties prenantes, coordonner les priorités en IA et données, soutenir la maturité et l’autonomie du secteur, promouvoir les services de la vice-présidence et présenter des recommandations exécutives. Le rôle exige une compréhension de l’assurance, de la gouvernance des données et des tendances en IA.

Acts as the senior strategic liaison between Beneva’s Group Insurance business and its AI and Data function. Advises executives, aligns stakeholders, coordinates sector priorities, translates complex business needs into AI and data value initiatives, supports data maturity and autonomy, represents the function on leadership committees, and monitors industry trends. Requires extensive experience in data, analytics, artificial intelligence, and data governance, plus knowledge of insurance and strong French and English communication skills.

Acts as the senior strategic liaison between business and corporate services and Beneva’s Artificial Intelligence and Data vice presidency. Advises executives, translates complex business needs into AI and data value opportunities, aligns stakeholders, coordinates sector priorities, supports data and AI maturity, promotes services, and represents the vice presidency on leadership committees. The role also monitors industry trends and develops recommendations related to AI, data, governance, and insurance-sector business needs.

Reviews and drafts contractual and administrative documents for individual insurance and financial services products. Coordinates regulatory filings, document updates, delivery schedules, and cross-functional follow-ups. Provides contract interpretations, obtains legal opinions, analyzes special situations, recommends solutions, supports administrative processes and special projects, and may train new employees. The role also contributes to improving departmental methods, systems, policies, procedures, quality, efficiency, and profitability.

Contributes to strategic planning, organizational alignment, business-environment monitoring, market and competitor analysis, SWOT assessments, strategic dashboards, and annual plan updates. Coordinates integrated strategy, customer experience, and marketing activities; aligns strategic plans with project portfolios; facilitates cross-functional committees; manages strategic initiatives; and develops recommendations for insurance and financial services sectors.

Provides audit, quality assurance, governance, and regulatory compliance advisory support for personal insurance underwriting and distribution oversight. Consolidates and analyzes underwriting data, prepares recurring reports and presentations, identifies trends and process gaps, and develops optimization recommendations. Coordinates information requests for audits, inspections, and regulators; maintains documentation and traceability; and advises on fraud, incidents, regulatory consultations, access-to-information requests, and quality programs.

The position involves assisting clients with insurance needs, providing service and sales for auto, property, and legal insurance. Agents will respond to customer inquiries and build strong client relationships, all while working variable hours in a team-oriented environment.

Designs, evolves, and operates a large-scale observability platform using Dynatrace, Splunk, and Grafana. Maintains platform availability, performance, and capacity; automates deployments and operations with Terraform, Ansible, CI/CD, and infrastructure as code; develops reusable blueprints for on-premises and cloud environments; optimizes logs, metrics, traces, costs, and system performance; advises technical teams, supports incident investigation, and documents solutions.

The position involves assisting clients with insurance inquiries, recommending suitable products, and selling insurance contracts. Agents will work in customer service and facilitate positive client relations in a bilingual environment.

Manage governance of group insurance offerings through submission, implementation and renewal processes. Analyze complex cases, handle derogations, maintain product knowledge, advise stakeholders, support product strategy, monitor market submissions, and develop procedures to optimize client and partner experience.

Lead practice within financial risk management for property & casualty insurance. Own ORSA and capital testing, design and validate internal capital models, produce crisis simulations, dashboards and governance reporting, advise executive leadership and board, and influence risk appetite, policies, and regulatory interactions.

Serve as a strategic FP&A partner to optimize financial performance and investment tracking. Lead cross-functional mandates, deliver advanced financial modelling and investment analysis, advise decision-makers with data-driven recommendations, mentor team members on complex FP&A tasks, and drive continuous improvement of practices and tools including AI-enabled analyses.

Lead actuarial pricing and segmentation strategies for personal insurance. Drive governance, tool and system projects, support distribution channels, direct teams, develop talent, and provide technical actuarial challenge to inform business decisions for portfolio profitability and growth.

Perform actuarial pricing and profitability analyses for individual insurance products (life, critical illness, disability). Modernize actuarial tools, use data and analytics, monitor industry and regulatory trends, and collaborate with internal teams to support product development and business objectives.

Develops organic discoverability, SEO, AEO, GEO, accessibility, and digital performance strategies. Conducts technical, content, performance, and accessibility audits; optimizes information architecture, metadata, content, and user journeys; analyzes performance indicators; and advises multidisciplinary teams on digital best practices, standards, and emerging technologies. Requires five years of relevant experience and advanced French with functional English.

Serve as strategic procurement partner: analyze needs, design acquisition strategies, lead RFPs and contract negotiations, manage supplier governance and risk, coordinate stakeholders, produce commercial analyses and reports, and improve processes using technology and AI.

Evaluate individual life and personal insurance applications by assessing medical and lifestyle risks, pricing coverage, setting risk classes, determining exclusions and surcharges, drafting endorsements, ensuring compliance, co-signing large files, and supporting sales with preliminary pricing opinions.

Provide IAM (GIA) technical guidance to application teams, translate security and regulatory requirements into functional specifications, integrate and implement IAM controls (SailPoint IdentityIQ), analyze security issues, contribute to project planning and delivery, and produce documentation. Also provide executive administrative support to VP (calendar, travel and hotel bookings, expense reports, meeting coordination, committee minutes, event logistics) in a hybrid role.

Define and track digital KPIs, build dashboards and reports, analyze initiative outcomes, set performance targets, and advise product and digital leaders to optimize business value. Collaborate with AI/data, actuarial, and finance teams to ensure data quality, governance, and coherent performance measurement.