Teams at BellatRx Inc.

Provides first-line technical support to customers by phone and email, remotely diagnoses packaging equipment issues, manages service tickets, coordinates parts and onsite service visits, documents resolutions, and follows up on customer satisfaction. The role collaborates with internal technical teams, supports continuous improvement, and requires strong organization, problem-solving, communication, and French-English bilingual skills.

Lead and operate the PMO, assign and oversee project managers, enforce project governance, track KPIs, manage scope/schedule/budget, handle stakeholder escalations, drive process improvements and post-mortems, and promote revenue growth through upgrades and add-ons.

Lead procurement, inventory, warehousing, logistics and facilities for a manufacturing business. Develop supply chain strategy, manage suppliers and contracts, optimize inventory and KPIs, drive continuous improvement, and lead a multidisciplinary team to support production and operational excellence.