Jobs at BellatRx Inc.

Coordinate domestic and international shipments, customs documentation, tariff classifications, duties, taxes, freight invoices, and ERP transactions. Track shipment issues, reconcile discrepancies, maintain logistics records, monitor trade regulations, support cost reporting, and improve logistics processes. Collaborate with accounting, procurement, warehouse, production teams, carriers, freight forwarders, suppliers, and customs brokers.

Provides first-line technical support to customers by phone and email, remotely diagnoses packaging equipment issues, manages service tickets, coordinates parts and onsite service visits, documents resolutions, and follows up on customer satisfaction. The role collaborates with internal technical teams, supports continuous improvement, and requires strong organization, problem-solving, communication, and French-English bilingual skills.

Lead and operate the PMO, assign and oversee project managers, enforce project governance, track KPIs, manage scope/schedule/budget, handle stakeholder escalations, drive process improvements and post-mortems, and promote revenue growth through upgrades and add-ons.

Lead procurement, inventory, warehousing, logistics and facilities for a manufacturing business. Develop supply chain strategy, manage suppliers and contracts, optimize inventory and KPIs, drive continuous improvement, and lead a multidisciplinary team to support production and operational excellence.

Lead BellatRx's engineering organization: set strategy, drive innovation and product development, manage budgets and projects, build and mentor teams, ensure quality, and support sales, operations and after-sales for packaging automation solutions.

Oversee mechanical and electrical assembly, production planning, resource allocation, and team management. Ensure on-time assembly, quality standards, maintenance, KPI monitoring, 5S, health and safety, and cross-department coordination. Hire, train, evaluate, and lead production staff to optimize efficiency and reduce costs.

Manage end-to-end delivery of packaging equipment projects: create and execute project plans, manage client relationships, control schedule and costs, coordinate FAT/SAT, handle scope changes and upsell requests, update ERP, and drive process improvements to ensure quality before shipment.

Design and develop electrical systems for packaging machines from concept to production. Create detailed schematics and panel layouts in AutoCAD Electrical, select components, ensure code compliance (CSA/UL), produce BOMs, troubleshoot designs, perform root cause analysis, document NCRs/ECRs, and provide technical support to Sales, Service and other departments.