Jobs at Aviso

Administrer et traiter les demandes liées aux régimes enregistrés (REEE, REER, CELI, FRR, CELIAPP), assurer conformité réglementaire et délais, réaliser audits, collaborer avec équipes fiscales et opérationnelles, mettre à jour procédures et soutenir le service à la clientèle.

Processes new and fee-based investment accounts accurately and within service-level agreements. Reviews documentation, updates client data, codes transactions for tax reporting, maintains compliance notes and manuals, and provides ongoing administrative support for fee-based programs. Uses Laserfiche, OSM, Dataphile, and Microsoft Office while collaborating with operations teams and advisors. Supports cross-training and continuous improvement initiatives. Requires fluent written and spoken English and French and availability during EST hours.

Processes new and fee-based accounts accurately and within service-level agreements. Reviews and updates client documentation and data, uses Laserfiche, OSM, and Dataphile, codes transactions for tax reporting, maintains procedure manuals, communicates issues, supports cross-training, and contributes to continuous improvement. The role requires bilingual French and English communication, administrative experience, financial-services familiarity, and availability during Eastern Time standard business hours.

Manage and evolve leave, disability management, workplace accommodation, and return-to-work programs. Oversee intake, case coordination, documentation, and complex case resolution. Provide guidance on statutory leaves, compliance, policies, workflows, and privacy requirements. Partner with stakeholders and external providers, track program metrics, and deliver reporting to improve governance and employee experience.

Lead development and administration of leave, disability and workplace accommodation programs. Oversee case management, advise managers and HR on compliance and accommodations, design policies and workflows, monitor program metrics, coordinate stakeholders and support return-to-work processes.

The bilingual investment representative supports clients by managing their online trading orders, responding to inquiries, maintaining knowledge of market mechanics, and ensuring compliance with regulations.

The Bilingual Investment Representative will assist clients with inquiries regarding investment products, manage trading orders, resolve issues, and contribute to continuous process improvement while providing exceptional customer service.

Lead talent management and leadership development partnerships across the organization. Design and implement succession planning, talent assessment, leadership programs, career paths, and Workday-integrated reporting. Advise HR business partners and senior leaders using talent analytics to drive internal mobility and leadership capability.

Lead talent management and leadership development strategy across the enterprise. Partner with HRBPs to design succession, assessment, and development programs, integrate talent processes into Workday, analyze talent data for senior leaders, and deliver leadership curricula, coaching, and career-path initiatives to strengthen the leadership pipeline.

Supervise the Service Centre team to deliver high-quality client and partner support, manage escalations, coach staff, monitor metrics and quality, coordinate with cross-functional teams, optimize staffing and training, and drive continuous improvement.