Teams at Avid (avid.com)

Perform manual and automated testing for Sibelius music notation software, including functional, regression, integration, and performance tests. Execute test cases, log defects, verify fixes, maintain automated end-to-end test suites, collaborate with developers, QA, product owners, and beta users, and produce detailed test reports to ensure product quality.

Drive end-to-end product design for Avid Content Core, representing the customer to define and prioritize product stories, collaborate with engineering on implementation, integrate AI into SaaS offerings, engage customers and partners, and ensure workflows, deployment, security, and quality throughout the agile development lifecycle.

The Enterprise Customer Success Manager will lead partnerships with enterprise customers, driving onboarding, adoption, and measurable outcomes while mentoring CSMs and collaborating across teams.