Teams at American Express Global Business Travel

Provide onsite corporate travel consulting in Montreal by advising clients, researching options, booking domestic and international air, road, rail, and lodging arrangements through Galileo, resolving issues, following travel policies, protecting traveler information, and anticipating customer needs. The role also involves recommending additional services, handling special requests, and collaborating with teammates to improve service quality.

Provide remote corporate travel counseling by researching options, booking domestic and international air, rail, road, and lodging, and ensuring compliance with travel policies. Deliver proactive phone and email service, resolve traveler and supplier issues, protect personal information, and identify additional services. Collaborate with teammates through coaching, mentoring, and feedback while working flexible weekday shifts within an around-the-clock operation.

Advise corporate travelers, research and arrange domestic and international air, road, rail, and accommodation bookings, and proactively recommend additional services. Use Galileo GDS, handle special requests, resolve customer and supplier issues, and provide high-quality telephone service. Collaborate with teammates through coaching and feedback while supporting a 24/7 operation with flexible shifts.