Jobs at AlphaSense

Build and operate a production-grade Microsoft Excel plugin integrating AlphaSense’s AI-driven market intelligence platform. Develop native-feeling Excel experiences, manage complex asynchronous and event-driven integrations, optimize performance and memory usage, and ensure stability across Windows and Mac. Establish engineering best practices for testing, deployment, monitoring, and enterprise updates while mentoring junior engineers. The role directly supports financial analysts and researchers at leading institutions.

Build and own AlphaSense’s AI-powered Microsoft Excel plugin for financial professionals. Design performant desktop integrations with Excel’s object model, calculation engine, and event system; connect local workflows to cloud AI through REST and WebSocket APIs; support enterprise deployment, authentication, offline scenarios, and multiple Excel versions. Optimize memory, performance, error recovery, and stability while establishing testing and deployment best practices and mentoring engineers.

Leads integration of two major financial data product launches into the AlphaSense platform. Defines zero-to-one product lifecycles, user stories, milestones, roadmaps, and PRDs; translates investment research workflows into data architectures; manages resources and delivery across teams; mentors product managers; validates solutions with customers and engineering; and drives competitive intelligence, prioritization, and cross-functional alignment.

Own the strategy and development of AlphaSense’s Excel plugin, integrating AI-driven market intelligence into Microsoft Excel. Build performant, resilient, cross-platform applications with enterprise deployment, authentication, synchronization, and state management. Establish Office integration best practices, optimize complex integrations, and mentor engineers developing desktop experiences for financial professionals.

Acquire new financial services clients by prospecting hedge funds, asset managers, investment banks, and sell-side research departments. Manage the full sales cycle, including research, cold outreach, relationship building, product demonstrations, trials, forecasting, pipeline development, and closing. Partner with marketing and product teams to support brand awareness, user adoption, and product improvement.

Own the end-to-end sales cycle for financial services prospects, including hedge funds, asset managers, investment banks, and sell-side research departments. Responsibilities include prospecting, pipeline development, product demonstrations, trials, forecasting, relationship building, and closing new client business. The role also partners with marketing, product specialists, product management, and content teams to support growth and improve products.

Provides first-line and escalated customer and product support through email, chat, and calls. Troubleshoots technical issues, guides users through platform features, escalates problems, and communicates with customers through resolution. Partners with Product, Engineering, SRE, and Customer Education on feedback, incident response, training, documentation, and feature testing. Acts as a product expert while identifying opportunities to improve customer engagement, support processes, and product experience.

Design, build, and operate identity, authentication, and authorization platforms (user management, authN, authZ) at scale. Partner with security to ensure SOC2/GDPR-compliant, secure-by-design systems. Deliver APIs and self-service tooling (GraphQL/gRPC/REST), improve observability, testing, and reliability, and drive roadmap and execution across time zones.

The Staff Software Engineer will lead the design and reliability of a large-scale financial data extraction platform, focusing on reducing human dependency using AI while ensuring system quality and scalability.

Lead the design and reliability of a financial data extraction platform using AI and deterministic systems to improve accuracy and reduce human dependency.