Teams at Alorica

The Contracts Specialist III manages the contracting process, which includes review, drafting, negotiation, and execution of contracts and legal documents, ensuring compliance and data management.

Provide bilingual (French/English) technical customer support via phone and case-management tools, troubleshoot product issues, record detailed call information, maintain customer records, meet deadlines and scheduling needs (including weekends), and use Oracle/OMS/CRM/AS400 and Microsoft Office to support departmental goals.