Jobs at Alcumus

Develop and maintain full-stack SaaS applications using C#, .NET, React, TypeScript, relational databases, microservices, REST APIs, and Docker. Responsibilities include designing scalable software, optimizing databases, building automated tests, troubleshooting issues, conducting code reviews, collaborating in an agile engineering team, and applying AI-assisted development tools. The role also involves supporting cloud services, containerized environments, and reliable user interfaces.

Monitor, investigate, and respond to cybersecurity threats across infrastructure, cloud services, endpoints, identities, and applications. Conduct threat hunting, vulnerability management, incident response, forensic investigations, and security configuration reviews. Administer Microsoft security platforms, develop detection logic and automation, support compliance and third-party risk reviews, coordinate disaster recovery testing, and advise stakeholders on security practices.

Manages the editorial calendar, corporate identity governance, external communications, public relations, executive visibility, and multichannel B2B content. Translates business priorities into integrated content plans, develops written and creative assets using AI-enabled tools, maintains consistent brand voice, collaborates with marketing teams and internal experts, and analyzes editorial performance to improve business impact.

Le gestionnaire du marketing de croissance élabore la stratégie marketing annuelle, développe des campagnes intégrées et collabore avec les ventes pour générer du pipeline, développer les comptes et soutenir les revenus. Il dirige les initiatives de marketing basé sur les comptes, les conférences et les partenariats, définit l’orientation éditoriale et mesure l’impact des campagnes, l’engagement des comptes et la pénétration du marché.

Designs, builds, maintains, and validates Sisense dashboards and tabular reports for customers. Translates complex business and compliance requirements into accurate reporting solutions, models data, troubleshoots production incidents, and ensures performance and consistency with application data. Collaborates with Product Owners, QA, engineering, data, and customer-facing teams to define requirements, validate results, maintain reporting standards, document solutions, and support agile delivery.

Manage customer renewals for ComplyWorks and SafeContractor by handling negotiations, identifying upsell and cross-sell opportunities, resolving escalations, and recommending suitable solutions. The role requires consultative selling, account management, customer service, and proactive relationship-building skills, along with fluent English and French. Candidates should have at least two years of sales or renewals experience, a record of successful renewals, CRM proficiency, and experience developing new and existing accounts.

Manage existing customer relationships, renewals, negotiations, escalations, and retention strategies. Use consultative selling and negotiation to understand customer needs, demonstrate solution value, and recommend tailored offerings. Identify upsell and cross-sell opportunities to increase revenue and engagement while maintaining high customer satisfaction. The role requires bilingual French and English communication, account development and management experience, CRM proficiency, and a demonstrated record of customer retention success.

Own and grow a portfolio of existing B2B customers by driving renewals, retention, adoption, and expansion revenue. Responsibilities include managing account plans, identifying whitespace opportunities, conducting executive business reviews, forecasting renewal and expansion pipeline, maintaining CRM discipline, and coordinating with Customer Success, Product, Implementation, and Support. The role requires strong commercial judgment, quota-carrying experience, executive communication, and mandatory French-English bilingualism.

Generate and qualify leads through outbound calls, email, and social media; schedule meetings for business development managers; nurture prospects; collaborate with marketing and sales; manage pipeline activity in CRM systems; monitor market and competitor trends; and meet monthly qualified-meeting and prospecting targets.

Support quality by performing manual and automated testing, creating and maintaining test cases/scripts, validating APIs and integrations, tracking defects, and contributing to CI/CD test automation efforts while collaborating with developers and product teams.

Manage and grow a portfolio of B2B clients, ensuring satisfaction, retention and value capture. Serve as primary contact, drive onboarding, training, renewals and upsells, maintain CRM records, collaborate with Sales/Product/Tech to resolve escalations, and deliver account reporting and strategic recommendations.

The Salesforce SDET plans and executes manual, automated, regression, performance, and user acceptance testing for Salesforce applications, customizations, and integrations. Responsibilities include creating test cases, managing defects, coordinating with stakeholders, maintaining test environments and documentation, reporting quality metrics, assessing risks, and mentoring junior testers. The role requires at least three years of software testing experience, including two years focused on Salesforce QA.

Lead complex projects and program workstreams across product, technology, and go-to-market functions. Responsibilities include delivery planning, milestone and dependency management, risk mitigation, executive reporting, governance improvement, portfolio coordination, stakeholder alignment, and external partner management. The role requires business-level Salesforce fluency, technical requirements gathering, and independent judgment across concurrent, multi-region initiatives.

Monitor, investigate, and respond to cybersecurity alerts and incidents across cloud, on-premises, endpoint, identity, and application environments. Conduct threat hunting, vulnerability management, detection engineering, incident response, forensic support, security platform administration, configuration reviews, third-party risk assessments, compliance activities, automation, security awareness, disaster recovery testing, and infrastructure security support.