The role involves managing a team of Strategic Account Managers, ensuring customer retention and growth while leading high-performing teams focused on services merchants. Responsibilities include coaching, performance management, and cross-functional collaboration.

Lead and manage a team of Strategic Account Managers in the Mid-Market segment, focusing on retention and revenue growth for Square's largest merchants. Provide coaching, manage performance, and develop processes to enhance team success and cross-functional collaboration.

The Strategic Technical Account Specialist will manage high-value Resellers, providing support, implementing onboarding processes, and ensuring customer satisfaction with Square's technical solutions while collaborating with internal teams.