Workday Specialist - Finance, PSA, HCM, Platform

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

Create better business outcomes with your analytical acumen and creativity.

Join our team and what we’ll accomplish together

TELUS Health is committed to building the healthiest communities and workplaces on the planet. As a global health and wellbeing provider encompassing physical, mental and financial health, our team of thousands of team members globally is dedicated to solving the most pressing issues facing people, healthcare professionals, employers, and employees around the world. We're on a mission to be the most trusted wellbeing company in the world. Guided by this vision, we leverage the power of our leading edge technology and focus on the uniqueness of each individual.

The Enterprise Resource Planning (ERP) Technologies - Canada team plays a pivotal role in maintaining and enhancing the core business systems that power TELUS Health’s operations in North America, LATAM, Europe and the APAC region. We've successfully integrated 6 entities into Workday within the last two years, demonstrating our ability to handle complex, large-scale projects. The scope of our team spans system requirements gathering, configuration, security management and integration development. We do this by maintaining a highly collaborative environment that embraces a growth mindset. Our team directly influences TELUS's ability to efficiently manage its workforce, financial operations, and business growth through acquisitions. We're not just maintaining systems - we're actively shaping TELUS's future technology landscape through strategic system transitions and integrations.

As a Workday Specialist, you will be a vital member of our team leading the support and optimization of our Workday applications across Professional Services Automation (PSA), Finance, and Human Capital Management (HCM) modules. You will collaborate with diverse stakeholders across TELUS, including People & Culture and Finance to address Workday change requests with agility. Your role involves gathering critical  requirements while innovating solutions by performing Workday Community research and engaging in collaborative brainstorming sessions with our team. Through implementing precise configuration updates and crafting insightful reports, you will help drive data-informed decisions that enhance our Workday ecosystem.

What you’ll do

• Collaborate with cross-functional teams to implement new features and functionality within Workday
• Gather and document business requirements from stakeholders across PSA, Finance, and HCM functions
• Provide technical solutions and recommendations for business process improvements
• Design, develop, and maintain custom Workday reports using various reporting tools (Advanced Reports, Custom Reports, Calculated Fields)
• Analyze, modify, and optimize business process frameworks (BPFs) to improve efficiency
• Configure and troubleshoot Workday integrations, ensuring seamless data flow between systems (depending on experience)
• Support system testing, validation, and deployment of Workday updates

What you bring

• 3+ years of experience with Workday, specifically in Report Writing for HCM and Finance (including PSA) modules
• Strong expertise in Workday reporting tools and methodologies (basic custom reports, matrix reports, composite reports) as well as excel and data analysis tools
• Experience with Enterprise Interface Builder (EIB), Workday Report Writer and Workday Business Process Framework (BPF)
• Valued for your understanding of Workday Security
• Knowledge of business process configuration and optimization
• Proven track record in requirements gathering and documentation
• Strong analytical and problem-solving / technical solutioning abilities
• Known for your ability to anticipate downstream implications of decisions
• Respected for your strong attention to detail and project management capabilities
• Ability to work cross-colaboratively and manage various stakeholders
• Bachelors degree

Great-to-haves

• Workday certifications
• Experience with BIRT Report Designer
• Experience with Workday Studio
• Change management experience
• Understanding of financial and HR business processes
• Data migration experience
• Knowledge of SAP / S/4 Hana
• Bilingual (English / French)

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process. 

Disclaimer:  In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

The health and safety of our team, customers and communities is paramount to TELUS.  Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.