Workday AMS HCM Lead

The AMS team is looking for an experienced Workday HCM consultant for our Functional Lead Consultant with a focus on Core HCM.

Demonstrate deep expertise in Workday functionality, configuration, and best practices, with a strong understanding of the underlying HR use cases. Leverage knowledge of testing strategies to guide clients on effective test planning and execution. Evaluate cross-stream touchpoints and dependencies to anticipate up/downstream impacts. Proactively consider maintenance needs and long-term sustainability when advising on configuration decisions.

Approach customer work with a strategic mindset, effectively coordinating across multiple workstreams to ensure alignment and cohesion—such as managing interdependencies between HCM and Compensation during complex projects. Demonstrate initiative and curiosity when navigating challenging issues, actively researching and developing thoughtful, scalable solutions. Take ownership of the delivery process by proactively gathering requirements, accurately scoping and estimating work, and setting clear, realistic timeline expectations with clients.

Build strong, trust-based relationships with clients by developing a deep understanding of their internal processes, organizational context, and unique needs. Offer proactive, relevant suggestions to enhance Workday configuration and improve the user experience—even when not directly requested—demonstrating a commitment to continuous improvement and client success. Successfully manage multiple clients by balancing competing priorities and adapting quickly to shifting demands, ensuring each client feels supported and valued.

Support the success of the broader team by driving work forward to timely and high-quality completion. Provide guidance to junior team members by modeling best practices in requirement gathering, configuration, and client engagement, ensuring consistency with our standards of excellence. Play an active role in staffing and onboarding, helping to shape a capable, well-supported team equipped to meet complex client needs.

Contribute to the growth and evolution of our team by actively supporting internal initiatives, including process improvement, service delivery enhancements, and optimizing how we partner with customers. Bring a collaborative spirit and the motivation to drive change by working with others to gain alignment and buy-in. Share knowledge generously and provide thought leadership, helping to elevate the team's capabilities and reputation across the organization.

Partner with the sales team to represent our services confidently and credibly in pre-sales engagements. Respond to customer questions with professionalism, clarity, and expertise, helping to build trust and demonstrate value. Contribute to the creation of sales content by providing input grounded in real-world experience, ensuring proposals and presentations accurately reflect our capabilities and approach.

• Workday certification in Core HCM; additional Workday certification(s) a plus
• 7+ years of related customer or partner experience
• 5+ years of Workday Core HCM configuration
• Led multiple end-to-end HCM implementations delivered via Launch or Your Way; or 3+ years experience in Workday Post Production Services
• Managed system configuration, security, and business process design for HCM and Core Compensation; Experience with Workday Report Writer, EIBs, calculated fields
• Strong problem-solving skills
• Strong communicator
• Beneficial experience (not required):
  • Experience in a client-side HCM role
  • Client-side Workday implementation experience