UX/UI Designer (IV)

Key Areas of Responsibility 

• Lead UX projects and drive overarching UX strategy

• Uphold experience design (XD) processes and collaborate closely with product management and engineering to define and implement innovative solutions that align with the product's visual and experiential direction

• Execute all stages of visual design, from initial concept through engineering design reviews

• Conceptualize original ideas that bring simplicity and user-friendliness to complex design challenges

• Create wireframes, storyboards, user flows, and process flows to effectively communicate design and interaction concepts

• Present and defend design decisions and key milestone deliverables to peers and executive stakeholders

• Participate in user research and evaluate user feedback to guide design improvements

• Contribute to and promote design guidelines, best practices, and standards

Product Strategy, Vision, and Planning

• Collaborate with Senior Designers to develop engaging and strategic design concepts that inform the product roadmap and can be shared with Product Managers

• Partner with Product Owners to translate design strategies into product features and user stories that align with the broader product vision

Customer Experience Research, Insights, and Execution

• Conduct competitive analysis of direct and indirect competitors and monitor industry trends to inform design strategy

• Perform in-depth customer/user research to gather and interpret both quantitative and qualitative insights, ensuring design decisions meet end-user needs

• Collect, analyze, and report on user feedback to identify key trends and inform opportunities for design optimization

• Collaborate with enabling functions (e.g., marketing, sales, operations) to communicate new experience features and identify areas for improvement

Product Design and Development

• Create user journey maps and personas to gain insight into user needs and inform product design

• Design user interactions, including layout, element placement, and overall product flow for the areas of the product the team owns

• Develop wireframes and interactive prototypes to visualize and test interfaces and interaction models

• Conduct usability testing and gather customer feedback to iterate and improve designs at the feature level throughout the product release cycle

• Work within an agile environment and champion the integration of design across the product development lifecycle, ensuring consistency and adherence to design standards

Basic Qualifications 

• BS/MS in Visual Design, Human-Computer Interaction, Interaction Design, or a related field

• 10+ years of proven UX/UI design experience across platforms (desktop, mobile, tablet)

• Strong portfolio showcasing demonstrable UX/UI design skills

• Excellent visual design skills with a keen sensitivity to user-system interaction

• Proficient in creating wireframes, storyboards, user flows, and process flows

• Ability to confidently present and advocate for design decisions to stakeholders

• Proficiency in Adobe Creative Suite, Figma, Sketch, InVision, Axure, or similar design and prototyping tools

• Understanding of motion design principles for interactive experiences

• Strong grasp of Design Thinking methodology and its application

• Creative problem-solving abilities and effective execution

• Up-to-date with the latest UI trends, techniques, and technologies

• General understanding of front-end development processes, including HTML and CSS

• Fluent in English and ability to work effectively with distributed teams across multiple time zones