Treasury Management Product Manager

Job Description

The Treasury Management Product Manager is responsible for building Product Management discipline within the organization, implementing goals and objectives that are linked with strategic initiatives, delivering exceptional customer service, utilizing technology to improve operating performance, and building strong working relationships with all other business units.  This position is responsible for comprehensive, strategic management of treasury management products and related services to ensure the proper level of expertise and bench strength is fostered in all of the aforementioned areas.

Essential Functions

• Foster a climate that encourages innovation and development

• Optimize the use of technology to improve product functionality

• Increase organizational effectiveness through partnerships with areas in the bank

• Minimize operational risk related to the products managed

• Communicate, influence, and negotiate desired results

• Develop knowledge of all business processes related to and supporting managed products

• Actively network within the industry with various groups/peers

• Conduct regular meetings at senior levels to achieve alignment with strategic initiatives

• Evaluate and recommend technology and third party solutions providers

• Integrate new technology partners into the group of solutions providers and manage vendor relationships

• Benchmark Bank performance against industry peers

• Create and use business metrics to establish KPI's to measure performance

• Recommend/implement improvements to product offerings

• Recognize value/revenue opportunity through proper application of products and services

• Develop product level P&Ls

• Assist with implementation and training for new technology, products and services

• Implement quality improvement methodologies

• Develop documentation for all product under management including agreements, procedures, client facing collateral

• Represent Bank in industry organizations and committees

• Manage treasury management product/service development and enhancement

• Administer product policies and procedures

• Forecast and report key benchmarks and goals to Senior Management

• Develop, execute, and manage comprehensive TM product strategy

• Identify customer needs and preferences based on industry and cash flow needs

• Serve on Northwest’s Products, Services, and Delivery Channel Governance Committee

• Develop and implement fee generating alternatives

• Develop and manage operating budgets and expenditures

• Coordinate corporate annual product goals and budgets

• Work with Testing and Training Compliance Manager and Business Unit Compliance Specialist to implement and complete risk assessments

• Attend compliance training events to stay current with regulations

• Identify risk and test controls designed to minimize risks

• Communicate results to Compliance Department, Business Unit Compliance Specialist and Business Unit Management

• Increase fee and other revenue opportunities

• Manage Northwest’s competitive position amongst its peers

• Ensure compliance with Northwest’s policies and procedures, and Federal/State regulations

• Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency

• Work as part of a team

• Work with on-site equipment

Education + Experience

• Bachelor's degree required

• 5 - 6 years of product management of Bank treasury management solutions preferred

• 8 - 12 years of Banking experience preferred

• Knowledge of regulatory and compliance issues

• Strategic minded with corresponding experience building business cases, P&Ls, roadmaps, and product line plans

#LI-EK1

This position can be performed remotely, unless you live within 40 miles of one of our Hub locations which are listed below. If you live within 40 miles of one of the locations listed below, you must be onsite Monday - Thursday with Friday as an optional work from home day.

    INDEPENDENCE, OH
        • 6480 Rockside Woods Blvd S
        Suite 345
        Independence, OH 44131
    
    COLUMBUS, OH
        • HQ
        3 Easton Oval
        Columbus, OH 43219
    
    BUFFALO, NY
        • 375 Essjay Road
        Suite 100
        Buffalo, NY 14221
    
    MOUNT JOY, PA
        • 101 East Main Street
        Mount Joy, PA 17552
    
    WARREN, PA
        • 100 Liberty Street
        Warren, PA 16365
    
    ERIE, PA
        • 800 State Street
        Erie, PA 16501
    
    PITTSBURGH, PA
        • Bellevue 
        532 Lincoln Avenue
        Bellevue, PA 15202
        
        • Pittsburgh Business Office
        525 William Penn Place
        Suite 3550
        Pittsburgh, PA 15222
        
    FISHERS, IN
        • 11 Municipal Drive 
        Suite 150
        Fishers, IN 46037
 

Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.