Technical Training Designer - Hybrid

ISAAC partners with North American fleets to provide a user-friendly solution that simplifies trucking. Focused 100% on the trucking industry, we help carriers overcome challenges, while boosting driver happiness. With proven system reliability and system integration capabilities driven by our open platform, our solution helps your drivers and back-office team work smoothly.

For more information, visit www.isaacinstruments.com.

The ideal candidate will bring expertise in adult learning, instructional design, and multimedia development to design eLearning modules and digital training assets that align with organizational goals.

Your missions include ensuring the quality of design, production, and distribution of andragogic content, while overseeing document organization. Collaborating with product, marketing, technology, and training teams, you analyze documentation needs to various target audiences. Through AI you simplify complex technical concepts and transform them into clear and engaging educational resources.

Finally, you align with organizational objectives while considering your individual needs, living ISAAC’s values in your daily interactions.

Responsibilities

• Design and develop eLearning modules and digital assets using AI and other tools
• Apply instructional design methodologies
• Collaborate with subject matter experts and stakeholders to define learning objectives and target audiences
• Transform complex content into clear, engaging, and learner friendly materials
• Develop assessments and multimedia elements (graphics, quizzes, animations, videos guides, manuals and FAQs) for internal and external audiences
• Conduct testing and refine content based on feedback
• Manage timelines and deliverables across multiple projects
• Contribute to the continuous improvement of learning strategies and training-documentation processes.

• University degree in education, in instructional design, educational technology, adult education, or related field
• 5+ years of experience in multimedia, digital learning, or eLearning development.
• Proficiency with Articulate 360, Adobe Captivate
• Experience in integrating multimedia technologies and AI tools in learning environments
• Professional proficiency in French and English (Reason: multilingual external clientele)
• Strong understanding of adult learning theory and instructional design best practices.
• Excellent communication, collaboration, and project management skills in a cross-functional environment
• Ability to work independently and as part of a team in a hybrid environment

Assets

• Knowledge of AI-Copilot 365, Schoox, Salesforce, Visio 365, UX writing, Wrike
• Certificate in instructional design or adult education is an asset.

Collaborators are at the center of ISAAC’s interests and values. This explains the numerous benefits of working at ISAAC, namely:

• varied career opportunities
• a stimulating work environment focused on innovation
• enthusiastic and collaborative teams
• competitive salaries and benefits promoting work-life balance: a complete group insurance plan, group RRSP, an EAP, flexible hours, 4 weeks of vacation, etc.
• various social activities and free snacks and coffee every day.