The Technical Lead will own the design and architecture of digital platforms, ensuring scalability and reliability while collaborating with teams to enhance customer experience.
Sleep Country Canada is looking for a Technical Lead, Digital Platforms to play a critical role in end-to-end technical ownership of digital systems, ensuring they are reliable, scalable, and aligned with business and architectural goals. This role provides technical leadership across initiatives, drives standardization and efficiency through modern development practices, and partners with cross-functional teams to deliver integrated, high-performing solutions that support strong data insights and an enhanced customer experience.
In this current open role you will:
- Own end-to-end technical design and architecture for digital platforms, including eCommerce, frontend, and integration layers.
- Define and oversee integration design between digital platforms and backend systems (APIs, order systems, inventory, payment services).
- Ensure digital platforms are scalable, stable, and aligned with technical standards and best practices.
- Provide technical direction and guidance to digital development teams and external vendors.
- Validate technical feasibility, identify risks, and define mitigation strategies during planning and delivery.
- Collaborate with Delivery Managers and Product Owners to align technical design with delivery timelines and business requirements.
- Evaluate and introduce modern development practices and technologies, including AI-enabled solutions, to improve platform capability, delivery efficiency, and customer experience
The Qualifications and experience we like to see:
- Bachelor’s Degree in Computer Science, Engineering or related field.
- 6 -8 years experience in software engineering, digital platform development, or technical leadership roles.
- Strong experience with digital platforms (eCommerce systems such as BigCommerce, Shopify or similar)
- Experience designing and supporting API-driven integrations
- Understanding of frontend and backend application architecture
- Experience with web technologies (e.g., JavaScript frameworks, REST APIs)
- Experience working with cloud platforms (Azure, GCP, or similar)
- Strong troubleshooting and problem-solving skills in production environments
- Ability to guide and influence development teams without direct authority
- Experience working with external vendors and delivery partners
- Strong communication skills with ability to translate technical concepts to non-technical stakeholders
- Experience working in complex, multi-system environments
- The knowledge of English is required for this specific position as the incumbent will interact on a consistent and regular basis with English-speaking stakeholders located outside of Quebec.
Why members of our Corporate team love working at Sleep Country Canada/Dormez-vous?:
- This is not a job but a CAREER with opportunities for growth and advancement
- Diverse and inclusive work environment
- We will invest in you and provide extensive training, mentoring and continuous development
- Access to training and development platforms
- Full medical, dental benefits and a Deferred Profit Sharing Program
- Annual Wellness Credit of up to $250.00 for any products/services that improve your health and well-being, i.e., health assessments, nutrition counselling, hiking shoes, a yoga outfit or fitness equipment!
- Associate Discount Program where you will be able to enjoy some of the world’s best sleep products
- Maternity/Parental leave top up benefits
- Tuition Reimbursement Program that covers professional AND personal development
- Long service awards, celebrations and other social events
- Associate Referral Program
- Paid day off to volunteer at your local charity of choice
Additional Information
This is a current open position. The salary range for this position is $120,000 - $140,000 annually. Actual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions and the local labor market.
Our recruitment process incorporates various screening technologies, which may include AI, to screen for employability or suitability. Human recruiters review all applications.
About UsAt Sleep Country Canada/Dormez-vous? (SCC/DV), we are inspired every day through our purpose to transform lives by awakening Canadians to the power of sleep and our vision to champion sleep as the key to healthier and happier lives, helping everyone achieve better tomorrows through better tonight’s. Guided by our values – We CARE About People; We WIN Together; We DREAM Big and We DELIVER with Excellence – we are building on our 30-year foundation of taking care of each other and our customers’ sleep needs, with passion and commitment to be the best that we can be. We invest in our sleep ecosystem, innovative products, world-class customer experience, our communities and diverse best-in-class team to be Canada’s leading sleep partner.
We’re looking for someone to join our exceptional team as we continue to advance the future of sleep wellness.
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