Tech Risk and Controls Director - Risk Metrics & Governance

Job Description
Join our team to play a pivotal role in optimizing and modernizing our metrics governance operating model, driving innovation in risk management, and mitigating tech risks while upholding operational excellence.
As a Technology Risk and Controls Director in Cybersecurity & Technology Controls, you will be responsible for driving strategic Governance, Risk, and Controls (GRC) initiatives with a strong focus on metrics. You will spearhead the delivery of GRC transformation and change initiatives, leveraging technical skills and a deep understanding of controls aimed at improving the governance and lifecycle of technology controls end-to-end, ensuring controls are effectively documented and adhere to regulatory, legal, and industry standards.
Job Responsibilities:

• Lead and execute complex, cross-functional GRC programs and initiatives, with a focus on optimizing our Global Technology metrics governance operating model to enhance efficiency and effectiveness.
• Drive efforts to modernize our metrics to align with current trends and leverage new and emerging technologies.
• Communicate program status, execution risks/issues, and key decisions to senior stakeholders, maintaining transparency and fostering informed decision-making.
• Identify, manage, and mitigate delivery risks, proactively addressing potential roadblocks and implementing contingency plans to maintain program momentum.
• Partner with key stakeholders to iterate on design, implement, and continuously operate and enhance technology risk and control frameworks, ensuring they meet industry standards and regulatory requirements.
• Promote a culture of high performance, operational excellence, and innovation within the GRC team, driving continuous improvement in risk management practices.

Required qualifications, capabilities, and skills:

• Formal training or certification on cybersecurity concepts and 10+ years applied experience. In addition, 5+ years of experience leading technologists to manage, anticipate, and solve complex technical items within your domain of expertise.
• Proficiency in technical information security and/or IT general controls domains, including policies and standards, risk and control assessments, and regulatory compliance.
• Extensive background in developing, implementing, and operating robust risk and control frameworks to mitigate technology operational risk.
• Ability to ensure decisions or constraints affecting program delivery are effectively escalated and addressed in a timely manner.
• Strong verbal and written communication skills to translate technical risks into business impacts and engage with stakeholders at all levels.
• Strong analytical skills to dissect complex challenges, conduct thorough root cause analysis, and develop effective solutions.
• Proven ability to apply critical thinking and structured problem-solving techniques to address issues and drive continuous improvement in risk management practices.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.