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Desjardins

Team leader, Management support and expertise support

Posted Yesterday
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In-Office
Montréal, QC
Mid level
In-Office
Montréal, QC
Mid level
As a team leader, you manage unit activities, coach professionals, ensure project execution, develop talents, resolve issues, and maintain client satisfaction.
The summary above was generated by AI

As team leader, you support team management. You coordinate your unit’s activities, action plans and initiatives. You coach and guide a team composed primarily of experienced professionals, assign tasks and activities, and regularly monitor progress. You support talent development and employee engagement by creating a positive, motivating work environment where everyone’s contribution is valued. Your initiatives require extensive knowledge of your specialty area. You have functional authority over the team and manage individual performance. You make recommendations on the planning and execution of operationally and conceptually complex projects and initiatives that require comprehensive analysis and understanding of the organization and line of business. Coordination is critical, so you interact with stakeholders working in many other fields. You advise and lead decision-making bodies. More specifically, you will be required to:

  • Help determine your unit’s service offer and ensure your projects and activities are planned and executed

  • Meet targets on time and on budget and manage results, performance, quality and client/partner satisfaction

  • Develop training and skills development strategies and action plans for team members

  • Help resolve complaints and problems in accordance with the organization’s practices

  • Play a non-decision-making role in hiring, performance management, discipline, and skills development. Manage the budget.

What we offer*

  • Competitive salary and annual bonus

  • 4 weeks of flexible vacation starting in the first year

  • Defined benefit pension plan that provides predictable, stable income throughout retirement

  • Group insurance including telemedicine

  • Reimbursement of health and wellness expenses and telework equipment

Benefits apply based on eligibility criteria.

What you bring to the table

  • Bachelor's degree in a related field

  • A minimum of two six years of relevant experience

  • Please note that other combinations of qualifications and relevant experience may be considered

  • Knowledge of French is required

  • Advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients

Action oriented, Customer Focus, Develops talent, Differences, Directs work, Engagement, Nimble learning

#LI-Hybrid

Trade Union (If applicable)

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Family

Management support and expertise support (FG)

Unposting Date

2025-09-29

Desjardins Montréal, Québec, CAN Office

1 Complexe Desjardins, , Montréal, QC , Canada, H2X

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