Team Leader, Third-Party Management

The Third-Party and Partnership Management Department is responsible for supporting Personal Services to achieve its goals. It provides expertise in developing strategic partnerships and managing them to ensure the health of the Personal Services Executive Division’s third-party ecosystem to improve third-party performance and ensure sound risk management. As Team Leader, Third-Party Management, your role is to assist your manager by providing support to a team of third-party management professionals. You support talent development and employee engagement by creating a positive, motivating work environment where everyone’s contribution is valued. In addition to your role as team leader, you are a third-party management practice leader. You serve as a point person and integrator dedicated to a business line in the Personal Services sector to ensure visibility for priority risks and commitments related to their activities. More specifically, you will be required to :

• Meet targets on time and on budget and manage results, performance, quality and client/partner satisfaction.

• Develop training and skills development strategies and action plans for team members.

• Play a non-decision-making role in hiring, performance management, discipline, and skills development. Manage the budget.

• Serve as a point of contact with the integrator and business line.

• Have an in-depth understanding of the business line’s reality, priorities, objectives and challenges

• Bring together the business line’s priorities and the third-party roadmap.

• Have a global view of the health of the division’s third parties in terms of performance and risks.

• Stay up-to-date on major projects and changes that could affect the business line’s third-party portfolio.

• Ensure the integrity, quality and accuracy of data in reports and the performance and third-party risk dashboard for their sector.

• Be an agent of change for our stakeholders and encourage them to adopt best practices in third-party management.

• Provide expert support and mentoring to third-party management advisors with respect to various analyses, strategy development, personalized approaches and case management.

What we offer*

• Competitive salary and annual bonus

• 4 weeks of flexible vacation starting in the first year

• Defined benefit pension plan that provides predictable, stable income throughout retirement

• Group insurance including telemedicine

• Reimbursement of health and wellness expenses and telework equipment

*Benefits apply based on eligibility criteria.

What you bring to the table

• Bachelor's degree in a related field

• A minimum of eight years of relevant experience

• Please note that other combinations of qualifications and relevant experience may be considered

• Experience in management and/or mentoring

• Experience in third-party management

• Experience in executive-level presentations/communications 

• Experience in change management

• Knowledge of French required 

#LI-Hybrid

Trade Union (If applicable)

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

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