Team Lead, SDR Research

The Role
We're seeking an experienced, detail-oriented Team Lead to guide our compliance research specialists to new heights of accuracy, efficiency, and innovation. If you thrive on leading talented teams, optimizing processes, and hitting ambitious targets-this is your chance to make a measurable impact. In this role, you'll be both a leader and a strategic problem solver, balancing team management with process optimization to deliver best-in-class research outcomes.
Key Responsibilities

• Leadership & Team Development
  • Lead, coach, and inspire a high-performing compliance SDR research team.
  • Provide daily guidance, clear priorities, and constructive feedback to ensure consistent excellence.
  • Conduct regular 1:1s and team meetings to maintain alignment and engagement.
  • Support recruitment, onboarding, and training of new team members.
• Operational Excellence
  • Assign research projects strategically, matching tasks to team members' strengths, development goals, languages, and regional expertise.
  • Monitor productivity and quality metrics, implementing process improvements where needed.
  • Partner with Quality Control to maintain high data accuracy and streamline lead verification.
• Process Innovation & Collaboration
  • Identify new lead-sourcing strategies to improve efficiency and lead quality.
  • Collaborate with technical teams to refine search tools and enhance methodologies.
  • Provide actionable feedback to improve systems, workflows, and search results.
  • Continuously optimize research processes for scalability and speed.

What You Bring

• 3+ years of leadership or supervisory experience with measurable results.
• Bachelor's degree in Information Science or related field (or equivalent experience).
• Proven track record in lead generation, research, or business development.
• Proficiency with CRM systems (Salesforce preferred).
• Basic understanding of software licensing or open-source compliance (preferred).
• Strong analytical, problem-solving, and organizational skills.
• Exceptional attention to detail and commitment to accuracy.

Why You'll Love Working Here

• Impact: Your work directly strengthens our compliance efforts and supports global business growth.
• Innovation: Be part of a team that's constantly improving research tools, techniques, and strategies.
• Growth: Develop leadership skills in a supportive, results-driven environment.
• Collaboration: Work closely with technical, compliance, and quality teams across the globe.

Benefits:

• Competitive salary commensurate with experience and qualifications.
• A comprehensive extended benefits package including health, dental and vision for you and your family, with company paid offerings.
• Generous paid time off (PTO) is offered to support the ability to rest and recharge.
• A great team environment and resources, supporting you to do the best work of your life and providing unlimited career growth potential.
• Highly autonomous and entrepreneurial environment.
• Annual recurring WFH allowance for you to purchase items you need for your home office.
• Ongoing support for learning development so you can master your craft.
• Work with the hardware you're most comfortable with (Windows or Mac).
• Diverse and inclusive workplace where we all learn from each other.

Company Description
As the industry-leading provider of document software development (SDK) technology powering everything from traditional desktop software to innovative web and mobile applications, at Apryse we are committed to delivering cutting-edge technology solutions that empower our clients to achieve their goals. With a broad international portfolio of combined companies, products, and leading technologies, we are actively changing the way the world works with documents to make work better and life simpler.
Customers like IBM, Autodesk, DocuSign, Boeing, Microsoft (and many more!) come to us to realize their web and mobile strategies for document management, editing, and collaboration as the #1-ranked commercial document SDK of choice for companies worldwide. As a result, you can find our document technology in thousands of solutions, including those of household names, used by millions across virtually every industry. Our XODO app alone has 25M unique installs -- and counting -- and the highest ratings among PDF productivity apps on the largest online app marketplaces.
Ready to join our team?
If you are interested in helping Apryse deliver on its commitments and taking your career to the next level, we invite you to apply online now. Additionally, we view the above section as a guide, not a checklist. We welcome diverse and non-traditional backgrounds and encourage you to apply even if you do not have every requirement listed.
The compensation for this position is commensurate with experience, with a range between $70,000.00-$80,000.00 CAD in on target earnings.
We are committed to a work environment that is inclusive to all and free of discrimination. It is our policy to be an equal opportunity employer without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, genetic predisposition or carrier status, veteran status, citizenship status or any other factors prohibited by law. Apryse will provide reasonable accommodations for qualified individuals.