Supervisor, Imaging Operations

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Iron Mountain is seeking a dedicated and results-oriented Supervisor, Imaging Operations to join our Imaging Center team. In this role, you will be responsible for driving daily production goals, maintaining rigorous quality standards for customer orders, and providing direct leadership to a multi-shift operational team.

In this role, you will:

• Provide daily direction and project oversight to ensure all customer orders are completed accurately, on time, and in alignment with departmental quality standards.

• Lead, mentor, and cross-train a team of 15+ employees, establishing accountable performance measures to foster professional growth and operational excellence.

• Resolve complex customer issues and modify work procedures as needed to meet evolving demands, while assisting with the billing and invoicing process to ensure financial accuracy.

The ideal candidate will have:

• 2–3 years of experience in a supervisory or leadership role within a high-volume production environment.

• Strong knowledge of imaging processes, including hands-on experience with Kofax software and a basic understanding of project lifecycles.

• Proven ability in stakeholder management and communication, with the skills to effectively coordinate across multiple internal departments and engage professionally with external customers.

• Capability to support a two-shift operation and successfully complete a pre-employment drug screen and background check.

• Salary: $77,800 per year, plus bonus opportunities.

• Shift: Monday through Friday, 8:00 AM – 5:00 PM (flexibility required for second shift support).

• Location: 6933 Preston Ave, Livermore, CA 94551.

• Competitive compensation and benefits aligned with your experience.

• Flexible time off benefits starting from your first day.

• Flexible work options to support work–life balance.

• Comprehensive health, wellness, and retirement plans.

• Opportunities for continuous learning and professional growth.

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Please note that an employee's starting salary may vary based on a variety of factors. Where State, Municipal, Provincial, Territorial or other legal minimum wages exceed the federal minimum wage, employees are entitled to the higher rate.