Staff Software Engineer

VERB is a digital marketing and technology agency located in downtown Halifax, Nova Scotia. Our global clients offer the opportunity to work and collaborate with some of the world’s biggest destinations, resorts, and travel brands—and with our employee travel credit, it’s easy to experience them for yourself. We take a balanced approach to work/life and have fun at the office– or wherever we happen to be working. We are passionate about exceeding expectations and we thrive on jobs other agencies might find too big, or too difficult, or too fast

Sound good? Great, here’s who we’re looking for…

The Staff Software Engineer role is a mix of deep technical debugging, on-the-fly API integrations, and problem-solving through vagueness, chaos, and mystery. You don’t need to know everything about a specific tech stack, but you should be confident in your ability to reverse-engineer broken systems, stitch together APIs, and get things working. You’ll primarily support high-profile clients, working closely with our project delivery and engineering teams to keep the trains running, even when the tracks aren’t clear. From building to consuming APIs, to diagnosing weird errors, you’re the steady hand in the storm.

• Be fundamentally responsible and accountable for the full technical scope of one or more products, from server architecture, through code-level, to user experience
• Investigate and resolve obscure technical bugs
• Support and maintain legacy and modern web platforms
• Debug and optimize the full product stack across staging, dev, and production environments
• Build and consume RESTful APIs to support dynamic content delivery and platform integrations
• Serve as a technical escalation point for project teams and developers
• Collaborate with other developers and troubleshoot systems
• Write quick scripts or tools to help the team debug and deliver more efficiently
• Act as a Solutions Engineer: blending content from multiple APIs into coherent user experiences
• Join client calls as needed to provide technical expertise
• Support ongoing project delivery efforts through hands-on technical fixes and improvements
• Jump in on QA and testing when bugs require deep technical insight

• 10+ years of experience in web development, software engineering, or escalated, development-focused technical support roles
• A diverse background, whether that be in roles, responsibilities, or employers
• Strong working knowledge of web technologies (PHP, .NET, JavaScript, AEM, Drupal, Shopify, Stripe, etc.)
• Proven experience building and consuming APIs in the Travel, Hospitality or E-commerce spaces
• Comfort with CLI tools, Git, and debugging production issues
• Not afraid of vague bug reports, error screenshots, or tracking down undocumented legacy logic
• Excellent problem-solving skills with a knack for figuring things out fast
• Self-motivated and interested in developing sustainable solutions and uncovering arcane problems
• Clear communicator—whether you’re explaining tech issues to project managers or documenting your own work
• Prior experience working in client-facing or agency environments is a plus

Our benefits are anything but basic, with vacation time available on day one (not to mention an extra bonus week during the holidays), an annual travel credit (for non-work related travel), and free office snacks and drinks to keep you energized when you’re around.

In addition, we offer the following and are consistently looking for new ways to enhance the benefits we offer to our team:

• 80% premium share option for Group Health Insurance (medical, dental, vision), with a health spending account to top up your claims
• A healthy living account
• Company matching RRSP program
• Top up for Parental/Pregnancy leave
• Remote and flexible work arrangements
• Transit and fitness discounts
• Recreational sports teams
• Learning and development opportunities with a multitude of resources
• Internal recognition programs