Staff Product Manager, Consumer Account Management

Our mission to deliver honest financial products that improve lives extends beyond borders. Consumers across the globe need safe, transparent financing. Our retail partners and merchants need Affirm to be there for them, wherever that might be. To help achieve this vision, we are expanding our product lines and becoming a global company.

The Trust and Safety product team is responsible for helping consumers seamlessly and securely create, access and update their Affirm accounts, verify their identity and protect themselves against fraud. This team owns the Consumer Authentication, Identity and Fraud product domains across all Affirm surfaces (including checkout, mobile app and partner experiences). As a Staff Product Manager, you will be a senior member of this team, responsible for fueling Affirm’s growth while safeguarding Affirm users from fraud.

What You'll Do

• Product Strategy: Define and execute the product vision and strategy for consumer account management across Affirm’s products 

• Leadership: Be the accountable product leader for consumer account management across Affirm. Drive excitement for the product area within the organization, negotiate resources, and help all cross-functional teams come together to deliver holistic solutions that create value for our consumers, merchants and partners. 

• Roadmap Ownership: Develop, prioritize, and execute a dynamic product roadmap, balancing short-term wins with long-term innovation.

• Analytics: Work with analytics team to measure ongoing success of the product area and report to the leadership team

• Cross-Functional Collaboration: Work closely with engineering, design, data analytics, user research, marketing, infosec, fraud and other teams to ensure smooth product development. Act as the glue that keeps stakeholders aligned and on track.

• Communication: As a senior member of the Product Management team, you’ll regularly communicate across product and engineering teams as well as cross-functional stakeholders, including frequently presenting to C-level executives.

What We Look For

• 6+ years of product management experience

• Passion to change consumer finance for the better

• A track record of developing and championing product strategy with quantifiable impact

• An analytical metrics-based approach to identifying, sizing and solving problems

• An experimentation mindset to rapidly define hypotheses, test them quickly and drive product velocity

• A compelling influencer with strong communication and interpersonal skills

• Ability to turn ambiguity to action and measurable impact 

Pay Grade - P

Equity Grade - 7

Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
CAN base pay range per year: $178,000 - $228,000
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