Sr. Vendor Integration Program Manager

Job Description
Amazing Career Moments Happen Here
Transforming the insurance industry is ambitious, we know. That's why at Applied, we're building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers - all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the Insurtech game, we're not just redefining what's achievable; we're creating a place where amazing career moments are made possible.
Position Overview
We're searching for a Sr. Vendor Integration Program Manager to join our Customer Experience team in hybrid location from either Chicago, Dallas or Atlanta. The Vendor Integration Program Administrator will be responsible for driving the operational success of our vendor ecosystem by managing lifecycle processes and cross-functional alignment to ensure our integrations deliver maximum value.
To keep us headed in the right direction, we're looking for people who understand winning is a team sport, who value and seek to learn from our team's diverse experiences and backgrounds, who welcome a challenge and take risks in the pursuit of creating better outcomes for our customers, and who can, at any given time, step back to laugh and have some fun.
What You'll Do

• Manage the onboarding and renewal process for certified vendors
• Develop vendor performance scorecards to track success and platform impact
• Establish business and technical contacts at the vendors
• Maintain vendor use cases and manage contract updates
• Develop operational management practices across business development, RevOps, CX, and Product / Engineering
• Coordinate end-to-end integration workflows for third-party vendors

We're Excited to Learn More About You
Your experience may include:

• 5+ years of experience in Operations or Vendor Management, with ideally 3+ years of experience at a high-growth SaaS company
• Proven experience managing complex, multi-phase projects with competing priorities and external stakeholders
• Highly organized with the ability to structure workflows, maintain detailed documentation, and manage high-volume vendor portfolios
• Exceptional ability to develop and deliver professional presentations and executive-level reporting materials
• Expert-level skills in creating dashboards, scorecards, and reporting decks to communicate program health to leadership
• Proficiency in project management software (e.g., Jira, Asana, or Smartsheet) to organize tasks and track vendor milestones
• Ability to synthesize complex data into actionable insights and clear, concise presentation materials
• Experience developing and documenting standardized operational practices for vendor lifecycle management

We know that talent comes from all backgrounds and experience levels. We encourage military members and their spouses as well as candidates without a degree or a background in tech to apply!
When You Join Team Applied, You Can Expect:
A culture that values who you are and recognizes that you aren't just an employee; you are a teammate, and you matter. We thrive on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day.
We flex our time together, collaborating remotely and in-person to empower our teams to work in the ways that work best for them.
A comprehensive benefits and compensation package that centers our teammates and helps them to bring their best to work every day:

• Medical, Dental, and Vision Coverage
• Holiday and Vacation Time
• Health & Wellness Days
• A Bonus Day for Your Birthday

Learn more about the people behind our products at https://www1.appliedsystems.com/en-us/about-us/jobs/
Our targeted starting base salary in the United States for this position ranges from $130,000 - $160,000 USD. To determine a new team member's starting pay, we consider a variety of factors, including someone's depth, breadth, and variety of experience, skills, and responsibilities. Depending on the role, team members may also be eligible to participate in additional compensation plans such as bonus and commission.
Your Security Matters:
Our candidates' personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates via a secure @appliedsystems.com email or through our official careers portal. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers.
AI Utilization
We leverage AI tools to streamline parts of our recruitment workflow (such as resume parsing and interview scheduling). However, candidate screening, interviews, and final decisions are conducted by real humans.
EEO Statement
Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don't discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law.
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