Sr. Technology and Innovation Consultant – Learning & Development

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About the role

Our Learning & Development - Design and Innovation team is looking for a Senior Technology and Innovation Consultant – Learning & Development!

In the L&D Design and Innovation team, we are dedicated to offering an optimal learning experience for all employees across Canada through cutting-edge technology and innovative solutions. Our mission is to design high-quality e-learning experiences, manage and maintain a dynamic learning ecosystem, and measure the success and impact of our learning initiatives on both individuals and the organization. We are also responsible for the technical development of all Tech + Lab employees, ensuring they stay ahead in a rapidly evolving tech landscape.

Position Overview: We are seeking a passionate and dynamic individual to join our team as the Sr. Technology and Innovation Consultant – Learning & Development. This person will be the driving force behind the learning culture and the technical upskilling of our Tech + Labs teams. They will also collaborate the various leadership teams, identify needs, gaps, and opportunities, collaborate with our stakeholders to curate and identify learning solutions.

What you’ll do here:

• Build and nurture relationships with Tech + Lab to design and drive upskilling and cross-skilling strategies aligned with their goals and strategic initiatives.

• Partner with Strategy and Leadership Development Experience Design and Leadership Development Facilitation teams to create cohesive and integrated learning experiences.

• Develop and execute strategies to drive engagement with our learning ecosystem.

• Measure and report on the success and impact of learning and development initiatives using data-driven insights.

• Influence the direction of various L&D projects to support strategic objectives and deliverables.

• Collaborate with experts to build innovative learning solutions, prototypes, and concepts.

• Act as point of contact and take accountability for business relationships related to IT team training, and influence key stakeholders.

• Develop an in-depth understanding of the needs of the specific roles, issues and objectives of each Tech + Lab business unit by building strong and stable business relationships.

• Develop learning strategies and solutions to meet the evolving needs of IT professionals and assess their impact.

• Recommend, design, develop, select and maintain various solutions and initiatives related to the technical training of Tech + Lab teams.

• Perform needs analyses and identify training opportunities for Tech + Lab teams.

• Organize, participate in and lead meetings with resource persons required to execute the training strategy, when required.

• Help develop communication strategy recommendations to highlight Tech + Lab skills development opportunities.

• Build adapted learning paths using the solutions provided by different platforms and content sources.

• Demonstrate the impact of training initiatives and the growth in competency of IT staff using various databases.

• Live the Intact values every day.

What you bring to the table:

• Minimum of 2 years of experience in IT learning and development (L&D), or as an IT business analyst, or in human resources, or in organizational development.

• University degree in computer science, education or human resources or any combination of training and experience deemed relevant for the role.

• Solid understanding of the different roles within an IT team.

• Good understanding of Azure, DevOps, automation, IT architecture, UI/UX, etc.

• Ability to work in a changing environment and with multi-disciplinary teams.

• Ability to express technical terminology in non-technical language and vice-versa.

• Knowledge of the application and process environments at Intact: an asset.

• Knowledge of principles related to the development of learning solutions will be considered a major asset.

• You must have a strong interest in keeping up with rapid technological change.

• Strong leadership and organizational skills.

• Ability to influence and drive change across multiple teams and stakeholders.

• Excellent communication and interpersonal skills.

• Collaborative mindset with the ability to build strong relationships.

• Success-driven and objective-oriented.

• Good knowledge of various technologies leveraged in a learning experience.

• Experience with LinkedIn Learning, Pluralsight, OverDrive, or similar platforms is a plus.

• For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country. 

• No Canadian work experience required, but must have authorization to work in Canada.

Why Join Us?

• Impact and Innovation: Make a significant impact on the learning experience of employees across Canada through innovative solutions and cutting-edge technology.

• Continuous Learning: Benefit from a culture that values creativity, curiosity, continuous improvement, and professional growth.

• Collaborative Environment: Work in a collaborative and dynamic environment where your ideas and contributions are valued.

• Future-Focused: Be part of a team that is shaping the future of learning and development in the organization.

#LI-Hybrid

What we offer
 

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success

• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

• An extensive flex pension and benefits package, with access to virtual healthcare

• Flexible work arrangements

• Possibility to purchase up to 5 extra days off per year

• An annual wellness account that promotes an active and healthy lifestyle

• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

• Inspiring leaders and colleagues who will lift you up and help you grow

• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.