Sr. Outbound Supervisor

We begin with dreams. Dreams drive our motivation. Dreams are our future. The world's dreams, people's dreams, our dreams. Our passion creates ideas that make dreams come alive. Technology and products that were only dreams become reality.

All for dreams. Dreams challenge and the Nidec-Group will continue to meet the challenge. For the world's and people's tomorrows; the world's first, the world's best technologies and products; we will continue our part in creating a better society.

Job Summary

Job Description

Additional Job Details

Management – M1
Organizational Impact
• Works to achieve operational, functional, and/or business targets within team with direct and indirect impact on departmental or job-family results
• Plans and establishes operational plans and day-to-day objectives for a team of entry level professionals and/or skilled support employees
• Assigns tasks to a team to achieve operational targets, service standards, etc.
Communication & Influence
• Communicates with parties typically within own department or job family, and may communicate with parties external to the department which may include clients or partners depending upon the job area
• Explains policies, practices and procedures of the area of responsibility to others within the team
• Sometimes requires ability to influence others outside of own job area on policies, practices and procedures
Innovation & Complexity
• Responsible for making minor to moderate improvements of processes, systems or products to enhance performance of job area
• Problems may be difficult but not complex. Problems typically impacts the department and/or job family group. Problems are typically solved through drawing from prior experience and analysis of issues
Leadership & Talent Management
• Manages a small to mid-sized team consisting of three or more entry level professionals or skilled support employees
• Leads, directs and reviews the work of team members in order to accomplish operational plans and results
• Provides day-to-day work direction for team, focused on maintaining steady workflow and productivity and resolving operational decisions
• Provides primary input to hiring, firing, promotion, performance and rewards decisions for direct reports
Knowledge & Experience
• Understands basic management approaches such as work scheduling, prioritizing, coaching and process execution. Typically requires broad job knowledge of technical or operational practices within assigned discipline
• Typically has a bachelor’s degree or equivalent professional certification and 3 years of prior relevant experience

Equal Employment Opportunity and Affirmative Action at Nidec
Nidec is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants receive consideration for employment without regard to their age, gender, gender identity, sexual orientation, race, color, genetic information, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by law. For more information regarding your (EEO) rights as an applicant, please visit the following website: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf

No Soliciting

Nidec will not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to Nidec job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers. Pre-approval from the Nidec Talent Acquisition team is required before any external candidate can be submitted and such candidate must be submitted to the Nidec Talent Acquisition team.