Sr Communications Manager

About 1Password

At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 165,000 businesses and millions of people trust us to provide seamless, secure access to their most critical information. 

If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.

We are seeking a Senior Communications Manager to elevate 1Password's global visibility and reputation as a cybersecurity leader.  In this role, you will increase awareness of 1Password's Extended Access Management platform and establish category leadership through driving media relations, contributed content, event participation, speaking engagements, and rapid response programs. You will work closely with 1Password cybersecurity thought leaders and executive spokespeople to shape narratives that help 1Password lead the next major shift in enterprise security. 

Reporting directly to the Director of Communications, this is a remote role within the US or Canada.

What we're looking for:

• Proven background in the field: 6+ years of experience in communications, public/media relations or related field.
• Deep expertise in enterprise security: A comprehensive understanding of the cybersecurity landscape, including emerging threats, industry trends, and technologies.​
• Established media relationships: Strong, existing connections with key security media outlets and influencers to effectively disseminate 1Password's messaging.​
• Strategic communication skills: Proven ability to develop and execute communication strategies that align with business objectives and resonate with target audiences.​
• Executive thought leadership platform development:  Experience working closely with executive spokespeople to craft and deliver breakthrough cybersecurity narratives.​
• Exceptional messaging, storytelling, and writing skills: Ability to translate technical cybersecurity concepts into compelling messages, narratives, and content across a variety of formats.
• Crisis communications: Experience managing sensitive cybersecurity-related incidents from a media relations perspective.
• Collaborative approach: Experience working cross-functionally across marketing organizations to drive integrated awareness programs. 
• Adaptability and responsiveness: Ability to swiftly respond to industry developments and position 1Password appropriately in the media landscape.​
• Self-starter: Thrives in a fast-paced, ever-changing environment, embracing ambiguity and proactively identifies opportunities to make a significant impact.​
• Excellent prioritization skills: Capable of managing multiple projects effectively in a dynamic, fast-moving environment.

What you can expect:

• Media relations: Develop and maintain relationships with key security journalists and influencers to secure consistent, high-quality coverage.
• Content development: Create and direct compelling content, including press releases, blog posts, and executive thought leadership bylines, that highlight 1Password's innovations and insights in cybersecurity.​
• Event communications strategy and on-site support: Develop media and speaking strategy for industry events to showcase 1Password's cybersecurity expertise (ex. RSA, BlackHat, InfoSec Europe); facilitate media interviews and support speaking engagements at events. 
• Rapid response: Lead the development of rapid response strategies to address emerging cybersecurity issues, ensuring 1Password's voice is present in critical industry conversations.​
• Crisis communications: Support the Director, Communications & Social Media, in the execution of communications response plans in order to maintain trust and transparency, and help shape favorable business outcomes.
• Cross-functional collaboration: Work closely with marketing, product, spokespeople, and our external agency partners to ensure communication efforts are aligned with company goals and product developments.​
• Measurement and reporting: Monitor and report on the effectiveness of communication strategies, adjusting tactics as necessary to achieve desired outcomes.​

USA-based roles only: The annual base salary for this role is between $118,000 USD and $182,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.

Canada-based roles only: The annual base salary for this role is between $134,000 CAD and $160,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.

At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.

Our culture 

At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. 

You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. 

We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.

Our approach to remote work 

We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of most roles. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. 

What we offer

We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: 

Health and wellbeing

👶 Maternity and parental leave top-up programs

🏝 Generous PTO policy 

💖 Four company-wide wellness days 

 Growth and future 

📈 Company equity for all full-time employees

💸 Retirement matching program

🔑 Free 1Password account

Community 

🤝 Paid volunteer days 

🌎 Employee-led inclusion and belonging programs and ERGs

🏆 Peer-to-peer recognition through Bonusly

You belong here.

1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.

Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at [email protected] and we’ll work to meet your needs.

Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.

Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.

1Password uses an automated employment decision tool as a part of the recruitment process. See the latest bias audit information. A reasonable accommodation, reasonable alternative selection process, appeal or to exercise your right to opt-out of AADM may be requested by emailing [email protected] with subject "AI accommodation request". For additional information see our Candidate Privacy Notice.