Operational Excellence Senior Analyst

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the LifeWe’re a mission-driven leader in medical technology and solutions with a legacy of integrity and innovation. Work with us to incentivize better patient care and partner across the industry to make healthcare more affordable and accessible. Be a part of a community of experts committed to ensuring quality, affordable healthcare worldwide.
This position is responsible for leading strategic process improvement initiatives using methodologies such as Lean, Six Sigma, Agile, and A3, with a strong focus on project management and operational excellence supporting the Commercial Office in Canada. It involves analyzing and redesigning processes, defining and tracking KPIs, and implementing digital and automation solutions (e.g., Power BI, Power Automate) to enhance commercial operations. The role also includes delivering impactful executive presentations, facilitating workshops, driving organizational change, and applying business intelligence and data analytics to support decision-making, cost reduction, and customer journey optimization. This position will be a flex modality position in Canada.

Responsibilities may include the following and other duties may be assigned.

• Plans, performs and implements process improvement initiatives (such as Lean or Six Sigma).
• Diagrams and evaluates existing processes.
• Organizes, leads and facilitates cross-functional project teams.
• Develops metrics that provide data for process measurement, identifying indicators for future improvement opportunities.
• Collects data to identify root cause of problems.
• Measures performance against process requirements.
• Aligns improvement to performance shortfalls.
• Provides consultation on the use of re-engineering techniques to improve process performance and product quality.
• May deliver presentations and training courses including measurement, analysis, improvement and control.
• Surveys and analyzes best practices for techniques and processes.
• Communicates team progress.
• Performs cost and benefit analyses.

Additional Responsibilities:

As a Sr. Analyst for the Operational Excellence team, you will collaborate across all areas of our organization, acting as a key catalyst for operational excellence within both functional teams (e.g., Finance, Regulatory) and commercial functions (e.g., Sales, Marketing). As a vital member of our team, you will have the opportunity to drive impactful improvements, streamline processes, and contribute to the success of our organization. In this position, you will:

- Drive Operational Excellence Initiatives: Lead and execute continuous improvement projects, focusing on identifying waste, bottlenecks, and performance gaps in value streams and processes.

- Build Process Mapping Problem Solve and Measure Performance: Lead root cause analysis by fully diving into the end-to-end process, using problem-solving methodologies (A3, DMAIC, 5 Whys, Process Mining/Mapping, etc.), working cross-functionally to implement innovative solutions (RPA, AI, etc.) and tracking measurable results post-implementation.

-Deliver process improvement learning programs: Empower employees with the skills and confidence to lead improvements that drive impactful business results. Be a beacon of accountability and foster a culture of cross-functional continuous improvement.

Must Have:

- Certified Lean Six Sigma Green Belt or above, Certified Project Management Professional (PMP) or similar relevant certification.

- Proficiency in leading root cause problem-solving using structured methodologies, with a focus on sustainable corrective and preventive actions.

- Demonstrated ability to establish performance baselines, measure results against standards, and embed improvements through standard work and visual management techniques.

- Strong communication skills, with the ability to present progress, results, and lessons learned to stakeholders and leaders through clear, data-driven updates. Experience delivering training, workshops, and coaching on process improvement principles, problem-solving, data analysis, and continuous improvement tools.

Salary range: $83200 - $104000

SPECIALIST CAREER STREAM: Typically an individual contributor with responsibility in a professional discipline or specialty. Delivers and/or manages projects assigned and works with other stakeholders to achieve desired results. May act as a mentor to colleagues or may direct the work of other lower level professionals. The majority of time is spent delivering and overseeing the projects – from design to implementation - while and adhering to policies, using specialized knowledge and skills normally acquired through advanced education.

DIFFERENTIATING FACTORS

Autonomy: Seasoned individual contributor.
Works independently under limited supervision to determine and develop approach to solutions.
Coaches and reviews the work of lower level specialists; may manage projects / processes.

Organizational Impact: May be responsible for entire projects or processes within job area.
Contributes to the completion of work group objectives, through building relationships and consensus to reach agreements on assignments.

Innovation and Complexity: Problems and issues faced are difficult, and may require understanding of multiple issues, job areas or specialties .
Makes improvements of processes, systems or products to enhance performance of the job area.
Analysis provided is in-depth in nature and often provides recommendations on process improvements.

Communication and Influence: Communicates with senior internal and external customers and vendors.
Exchange information of facts, statuses, ideas and issues to achieve objective, and influence decision-making.

Leadership and Talent Management: May provide guidance, coaching and training to other employees within job area.
May manage projects, requiring delegation of work and review of others' work product .

Required Knowledge and Experience: Requires advanced knowledge of job area combining breadth and depth, typically obtained through advanced education combined with experience.
May have practical knowledge of project management.
Requires a Baccalaureate degree (or for degrees earned outside of the United States, a degree which satisfies the requirements of 8 C.F.R. § 214.2(h)( 4)(iii)(A) and minimum of 4 years of relevant experience, or advanced degree with a minimum of 2 years relevant experience.

PLEASE NOTE:

• We use artificial intelligence (AI) to review resumes of candidates and assess their fit based on the criteria outlined in the job posting. We do not use AI to make any final hiring or interview decisions.

• This posting reflects a current, genuine vacancy that we are actively recruiting to fill.

Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
 

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. 
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here