The Sr. Account Manager drives sales for Lowe's pro customers by building relationships, conducting market research, and managing accounts. They negotiate contracts, coordinate with various teams, conduct regular site visits, and use consultative selling strategies to enhance product offerings and meet customer needs.
Your Impact
The primary purpose of this role is to drive sales for Lowe's largest regional pro customers at a faster rate than the general populace of Lowe's pro customers. This will be accomplished by building relationships with larger Pro customers and leveraging opportunities to deploy product and account management solutions, resulting in sales gains. Additionally, the Sr. Account Manager will attend tradeshows, conduct jobsite/customer office visits in an effort to introduce more product categories, promotional pricing, key product solutions and close sales.
What You Will Do
Minimum Qualifications
Preferred Skills/Education
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
The primary purpose of this role is to drive sales for Lowe's largest regional pro customers at a faster rate than the general populace of Lowe's pro customers. This will be accomplished by building relationships with larger Pro customers and leveraging opportunities to deploy product and account management solutions, resulting in sales gains. Additionally, the Sr. Account Manager will attend tradeshows, conduct jobsite/customer office visits in an effort to introduce more product categories, promotional pricing, key product solutions and close sales.
What You Will Do
- Drive Pro sales for assigned and Prospect portfolio of customers by conducting market research, cold calling, following through on lead generation, meeting with clients/customers on a regular basis in their place of business, jobsites and tradeshows
- Schedule regular visits to worksites to determine to identify if additional product is needed, take order, work with store to fulfill the order.
- During customer meetings negotiate pricing and contract terms in order to close sales.
- Conducts district research of pro customer opportunities to find the highest opportunity customers to pursue.
- Works with assigned accounts and pulls together all relevant information to create an effective strategy to deploy for their assigned accounts.
- Works cross-functionally with District Managers and Store Managers to bring the services and products needed to increase pro sales, with each of the SAMs customers.
- Meets the highest purchasing decision makers to conduct supplier annual reviews, coordinate and lead quarterly and annual planning and production meetings, hold vendor specific trade shows, board of director vendor approval meetings, etc.
- Conducts 12-15 sales calls each week to review products, production schedules, planning schedules, delivery timing and new product introductions; ensuring these sales calls are scheduled 1-2 weeks in advance.
- Applies a consultative selling strategy to understand the needs of the customer and apply a proactive selling approach when scheduling on-going follow-ups with sales opportunities.
- Builds strong working relationships with District Managers, Store Managers, Regional Vice Presidents.
- Uses all relevant selling tools, selling programs and fulfillment channels to bring the most effective solutions that will most benefit their pro customer.
- Updates District Manager on a weekly basis in regards to sales and customer opportunities, wins and sales performance, including yearly planned sales.
- Influences the District Manager and store managers in regards to service s and in stock as needed to assist specific customer needs.
- Works cross functionally with district and regional based merchandising team members to ensure the proper and most relevant products related to their managed account customers.
- Communicates effectively with Regional Pro Sales Director and Divisional Sales Director.
- Researches and analyzes the market to ascertain competitive service s, Pro programs, and price ranges in order to leverage trends and better serve customers.
- Integrates with customer's accounting and business operations practices to best support and integrate processes between Lowe's and customer's purchasing and accounting systems.
- Individual Contributor
Minimum Qualifications
- Bachelor's degree in business or related field or equivalent experience
- 3-5 Years Relevant professional sales experience
- Experience selling products and services to strategic accounts and/or Business to Business selling
- Experience with CRM technology
Preferred Skills/Education
- Sales experience in the maintenance, repair, operations, construction, home improvement, or property maintenance industry
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Top Skills
Crm Technology
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Drive Pro sales through relationship building and market research, conducting sales calls and customer meetings to close contracts. Collaborate with team for strategy development and account management.
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Consumer Web • eCommerce • Information Technology • Retail • Software • Analytics • App development
The Sr. Account Manager drives sales among Lowe's largest pro customers through relationship building, market research, and account management, ensuring effective strategy deployment and sales gains.
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