Specialist, Salesforce Marketing Cloud Automation & Design

Our culture lifts you up—there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agile and dedicated.

Specialist, Salesforce Marketing Cloud Automation & Design

The Specialist, Salesforce Marketing Cloud Automation & Design is a highly skilled professional responsible for the building automations, implementation, and optimization of the Salesforce Marketing Cloud platform, bringing expertise to drive in delivering high-quality campaigns and achieving business objectives.

Key Responsibilities:

● Technical Expertise: Provide deep technical expertise across the Salesforce Marketing

Cloud suite, including Journey Builder, Email Studio, Automation Studio, Mobile Studio,

Content Builder and Personalization. Demonstrate proficiency in AMPscript, SQL, and API

development for advanced customization and integration.

● Solution Design: Design and implement scalable and efficient solutions that meet

business needs and align with industry best practices. This includes integrating

Salesforce Marketing Cloud with other critical systems. Ability to design, code and deploy

SFMC preference center and API connections.

● Performance Optimization: Monitor and optimize the performance of the platform,

ensuring high availability and responsiveness.

● Troubleshooting: Diagnose and resolve technical issues, providing timely and effective

solutions.

● Innovation: Stay abreast of emerging technologies and industry trends, and

recommend innovative solutions to enhance the platform's capabilities.

● Process Improvement: Continuously evaluate and improve team processes,

workflows, and tools to enhance efficiency and effectiveness.

Qualifications:

● Bachelor's degree in Computer Science, Marketing, Business, or related field

● 5+ years of experience in Salesforce Marketing Cloud

● Strong understanding of marketing automation principles and best practices

● Experience with data management, integration, and API development

● Excellent problem-solving and analytical skills

● Proven leadership and team management skills

● Strong project management and organizational skills

● Excellent communication and interpersonal skills

● Ability to work independently and as part of a team

● Ability to work in a fast-paced and dynamic environment

● Bilingual French/English (strong asset)

At Cogeco, we know that different backgrounds, perspectives, and beliefs can bring critical value to our business. The strength of this diversity enhances our ability to imagine, innovate, and grow as a company. So, we are committed to doing everything in our power to create a more diverse and inclusive world of belonging.

By creating a culture where all our colleagues can bring their best selves to work, we’re doing our part to build a more equitable workplace and world. From professional development to personal safety, Cogeco constantly strives to create an environment that welcomes and nurtures all. We make the health and well-being of our colleagues one of our highest priorities, for we know engaged and appreciated employees equate to a better overall experience for our customers.

If you need any accommodations to apply or as part of the recruitment process, please contact us confidentially at [email protected]