Specialist Endpoint, Configuration

At Fairstone, our culture is built on strong values and leadership principles that define the expectations we have for working together and with our customers. We help Canadians find the right solution to meet their needs with a variety of products and services. Our values and principles guide the actions we take to ensure our customers get the best experience possible.

Be part of our talented and growing team!

We are currently looking for Specialist Endpoint, Configuration to join our team reporting to the Senior Manager, IT End User Operations.

As a Specialist Endpoint, Configuration, you will be responsible for managing the inventory of all computer systems hardware, leading projects for computer and lab refreshes and deployments, and executing specialized deployments. This role involves developing, testing, and installing images for desktops, laptops, and netbooks. Additionally, the specialist maintains accurate databases and spreadsheets, adhering to data requests. 

"Be a part of our inclusive workplace where diverse perspectives drive innovation and excellence."

WHY JOIN US?

BECAUSE WE ARE PROUD TO BE One of Montreal's Top Employers for 2025 for the fifth consecutive year by the editors of Canada's Top 100 Employers.

WE OFFER:

• Work-Life Balance: Our 37.5-hour workweek and hybrid model (3 days in-office) promote a healthy balance.
• Wellness: Tailored well-being solutions available 24/7.
• Time Off: Minimum 15 paid vacations, 6 wellness days, with federal holidays.
• Community Support: Paid Volunteer Day to give back to your community.
• Retirement Planning: Employee and employer contribution pension plan, plus the Fairstone Retirement Savings Plan
• Development: Access to Fairstone Academy for comprehensive training and skill development.
• Employee discounts: Exclusive access to discounted products and services, including car insurance, hotels, attractions, movies, gym memberships, and more.

WHAT WILL YOU WORK ON?

• Deploy, configure, and manage endpoint devices using Microsoft Intune.
• Develop and implement Intune policies for device compliance, configuration, and security.
• Automate tasks and processes using PowerShell and other scripting languages.
• Troubleshoot and resolve complex issues related to endpoint management and Intune configurations.
• Collaborate with IT teams to integrate Intune with other management tools and systems.
• Monitor, remediate, and report on the health and compliance of managed devices.
• Provide training and support to IT staff on Intune functionalities and best practices.
• Configure, deploy, and manage Microsoft Intune for mobile device management (MDM) and mobile application management (MAM).
• Escalations handling from Service Desk

WHO ARE WE LOOKING FOR

• Bachelor's degree in computer science, information technology, or a related field
• 3-5 years of experience in endpoint management, with a focus on Microsoft Intune
• Expertise in Microsoft Intune, including policy creation, device enrollment, and compliance management
• Experience with scripting (PowerShell, VBScript) is required
• Experience administering in an Active Directory, Azure Active Directory, and Office 365 environments
• Vulnerability Management skills for desktop OS class is required
• Excellent communication skills and team player
• Ability to work independently and manage multiple tasks effectively
• Proven experience in deploying and managing devices using Intune
• Solid networking knowledge (TCP/IP, DNS, and Radius)
• Experience working within a structured process methodology (i.e., ITIL)
• Knowledge of Windows, iOS, and Android operating systems

WE ARE PROUD TO BE RECOGNIZED AS Great Place to Work® Canada for 2025 and
Montreal's Top Employers 2025 by Canada’s Top 100 Employers!

Learn more: https://www.fairstone.ca/en/about/canadian-lender

Follow us on LinkedIn: https://www.linkedin.com/company/fairstone/mycompany/