Solutions Specialist (Legal Operations)

GC AI is currently an AI platform for in-house lawyers to 10x themselves. Using the latest LLMs, we are building AI agents that can use company knowledge, leverage external sources, and connect with internal tools to provide better and faster legal advice to the rest of the company. Thousands of weekly active users tell us they “cannot imagine their lives without GC AI” - which has led us to 95% retention and a NPS of 75.

This is a once-in-a-generation opportunity to build for a $1T annual market. We have jaw-dropping product-market fit - growing our customer base from 0 to 500+ legal teams in a year and 3X ARR growth in the last 4 months. Join our Series A stage rocket ship backed by top investors like Sound Ventures, Fellows Fund, Guillermo Rauch and Worklife Ventures. GC AI is a small but mighty team of lawyers, engineers, sellers and doers. Here, you’ll have infinite room to grow and rethink how legal work gets done.

Come build the future with us.

At GC AI, we're redefining how legal teams work with the power of AI. As a Solutions Professional, you'll be at the forefront of this transformation — blending your legal expertise or legal operations background with cutting-edge AI to help customers unlock entirely new ways of working.

In this role, you'll draft powerful AI prompts, partner directly with customers to solve their most pressing workflow challenges, and teach courses that inspire and equip legal professionals to embrace AI in their practice. Your impact will be direct and measurable: driving adoption, shaping product direction, and building the skills and confidence of our users.

This is a unique opportunity to help define the role of AI in law, working at a fast-moving startup with clear product-market fit, a world-class team, and customers who say they can't imagine their lives without GC AI.

• Analyze and optimize legal processes using data-driven insights and metrics to demonstrate ROI and efficiency gains.

• Draft high-impact AI prompts that solve real-world legal problems and demonstrate value across industries and practice areas.

• Curate a library of sample prompts and outputs to showcase the versatility of GC AI to both prospects and customers.

• Partner with in-house legal teams to deeply understand their workflows (research, contracts, diligence, document analysis, compliance, etc.) and design practical AI-powered solutions.

• Act as the Voice of the Customer by sharing insights with Product, ensuring features evolve to meet real-world legal needs.

• Lead prompting workshops and training sessions to boost customer adoption and confidence in using AI effectively.

• Position GC AI as the trusted legal AI partner by bringing credibility, expertise, and empathy to every interaction.

• 4+ years of in-house work experience. JDs with legal operations experience strongly preferred, though non-JD candidates with a deep understanding of in-house legal operations processes will be considered.

• Strong background in legal metrics and process optimization — experience measuring legal team performance (KPIs/SLAs), workflow efficiency (process standardization, benchmarking, etc.), and operational improvements.

• A genuine passion for AI — you already use it and love experimenting with it

• Proven ability to learn quickly, think critically, and apply knowledge creatively

• Hands-on experience with legal tech tools (e.g., CLM, automation, analytics platforms, or other legal software).

• Excellent client-facing skills: empathetic, proactive, and able to manage multiple priorities.

• Strong written and verbal communication, with the ability to explain complex ideas clearly.

• Experience designing or teaching training programs, workshops, or courses.

• Shape the future of a rapidly growing startup

• Direct collaboration with founding team

• Real influence on company strategy and direction

• A voice that matters - your ideas will be heard and implemented

Environment & Benefits

• Competitive salary, equity and healthcare

• We’re a hybrid company — many roles are remote-friendly, while some teams require meeting in person a couple of days a week in the Bay Area office.

• High-energy, joyful team environment

Career Development

• Mentorship and learning opportunities

• Clear path for growth in an expanding company

• Exposure to cutting-edge technologies and practices

• Freedom to innovate and own crucial systems