Solutions Engineer & Introduction Intern - Winter 2026

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

Support engineers in the Solution Engineering & Introduction (SE&I) team responsible for new product introduction (NPI) for all products in Ciena’s Optical Systems portfolio.  SE&I is an engineering, customer-facing team that works directly with Product Development, Product Line Management, Sales Engineering and Services organizations to ensure engineering readiness in bringing our cutting-edge solutions to the market.

In general, the Intern may work on any combination of these:

• support with day-to-day activities such as lab preparation, organizational/administrative tasks involving document management, tracking hardware inventory, etc.
• develop various software tools to automate some of SE&I manual workflows or processes
• Collaborate with cross-functional teams to review the latest advancements in AI, explore their potential applications and make a proposal for an SE&I use case
• Build and maintain backend logic and scripts for the automated testing tool of optical transceivers
• Help design and develop user-friendly GUIs
• Always comprehensively document their work/code and train extended team with user guides or Confluence

Must Haves:

• Currently enrolled in Bachelor of Electrical/Software Engineering, Computer Science or equivalent engineering program
• Excellent verbal and written communication skills
• Well organized, methodological, and quick learner
• Proven experience with Python for both GUI development and backend scripting
• Familiarity with GUI frameworks such as Tkinter, PyQt, or Kivy
• Basic industry understanding of GRPC, NETCONF and REST API framework.

Assets:

• Basic industry understanding of telecommunications network terminology and technology such as DWDM, optical transport, Ethernet, and OTN.
• Experience with AI/Machine Learning libraries and frameworks (like TensorFlow or PyTorch).
• Experience with cloud computing platforms (AWS, Azure, Google Cloud).

Pay Range: The hourly pay range for the position is $25.00 - $34.00

Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox.
At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard.  Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

Ciena is an Equal Opportunity Employer, including disability and protected veteran status.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.