The Networking Solutions Advisor acts as a first contact for networking solutions, supporting sales teams to drive business growth and maintain customer relationships.
Description
At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW.
* Job summary
* Acting as the first point of contact for networking solutions and transition of opportunities to proper resources, the Networking Solutions Advisor strongly aligns to sales teams to drive solutions growth objectives. The Networking Solutions Advisor possesses technical expertise with advanced level knowledge within their discipline and intermediate knowledge across all disciplines. The Networking Solutions Advisor develops and maintains strategic relationships with Account Managers and Solutions Specialists from other practices and is seen as a trusted partner to grow business.
* What you will do
* Maintains advanced knowledge of solutions within networking discipline in order to Discover, Qualify, Recommend, Compare/Contrast products and solutions
* Explains features, benefits and technical specifications of primary, secondary, emerging and complementary networking solutions and services
* Maintains Intermediate level knowledge on Routing, SD WAN, Switching, Wireless, Load Balancing, Connectivity, and all other technology disciplines
* Contributes to the sales team's knowledge base and readily shares information with other Advisors and Account Managers
* Attends mandatory partner and specialist trainings, as well as independent learning through online trainings, self-study, labs, and additional certifications
* Maintain strategic relationships with CDW's networking partners
* Meet regularly with other ITS coworkers to collaborate and discuss go to market strategy
* Attain role level certifications both within their focused and adjacent disciplines
* Customer Facing Engagements with customers to uncover their business needs and relevant solutions
* Discusses solutions at a conceptual level with customers and potential customers
* Through discovery with customers, uncovers related solutions beyond the original networking scope
* Explores additional solutions opportunities through services agreements including hosted, managed, and cloud
* Participates in CDW events on business-focused networking solution presentations for customers and prospects delivered via web-based tools (e.g., WebEx, Teams, etc.)
* Provides Account Managers with best practices and guidance on how to most effectively uncover and communicate solutions and services opportunities
* Counsels Account Managers on foundational networking knowledge and competitive landscape
* Explains features, benefits, and technical specifications of advanced products and solutions within discipline
* Explains conceptually how technologies are installed and implemented for customers
* Follows up and responds to questions regarding registrations, pending deals, and escalation needs
* Registers and manages customer proposals in partner registration systems
* Reviews quotes and orders for accuracy
* What we expect of you
Education and/or Experience Qualifications
Associate's Degree or equivalent work experience
* Knowledge and proven success of engaging and working with sales teams
* Ability to execute on territory goals and metrics
* Ability to adapt and change to the business needs of the practice and team coverage model
* Strong oral and written communication skills
* Ability to think creatively and come up with proactive ideas that will increase sales
* Strong passion for learning and teaching others
* Strong problem solving skills
* Motivated and self-starting
* Must be able to communicate effectively and in a constructive manner with management, peers and coworkers Preferred skills
* Current CDW Coworker
* Bachelor's Degree
* Proven success and experience selling networking solutions and services
* At least 2 of the following Technical Accreditations and/or Certifications: ACDA, CCDA, CCNA, CCNP, Network+, CCENT, or PCNSE
* We make technology work so people can do great things.
* CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW.
* Job summary
* Acting as the first point of contact for networking solutions and transition of opportunities to proper resources, the Networking Solutions Advisor strongly aligns to sales teams to drive solutions growth objectives. The Networking Solutions Advisor possesses technical expertise with advanced level knowledge within their discipline and intermediate knowledge across all disciplines. The Networking Solutions Advisor develops and maintains strategic relationships with Account Managers and Solutions Specialists from other practices and is seen as a trusted partner to grow business.
* What you will do
* Maintains advanced knowledge of solutions within networking discipline in order to Discover, Qualify, Recommend, Compare/Contrast products and solutions
* Explains features, benefits and technical specifications of primary, secondary, emerging and complementary networking solutions and services
* Maintains Intermediate level knowledge on Routing, SD WAN, Switching, Wireless, Load Balancing, Connectivity, and all other technology disciplines
* Contributes to the sales team's knowledge base and readily shares information with other Advisors and Account Managers
* Attends mandatory partner and specialist trainings, as well as independent learning through online trainings, self-study, labs, and additional certifications
* Maintain strategic relationships with CDW's networking partners
* Meet regularly with other ITS coworkers to collaborate and discuss go to market strategy
* Attain role level certifications both within their focused and adjacent disciplines
* Customer Facing Engagements with customers to uncover their business needs and relevant solutions
* Discusses solutions at a conceptual level with customers and potential customers
* Through discovery with customers, uncovers related solutions beyond the original networking scope
* Explores additional solutions opportunities through services agreements including hosted, managed, and cloud
* Participates in CDW events on business-focused networking solution presentations for customers and prospects delivered via web-based tools (e.g., WebEx, Teams, etc.)
* Provides Account Managers with best practices and guidance on how to most effectively uncover and communicate solutions and services opportunities
* Counsels Account Managers on foundational networking knowledge and competitive landscape
* Explains features, benefits, and technical specifications of advanced products and solutions within discipline
* Explains conceptually how technologies are installed and implemented for customers
* Follows up and responds to questions regarding registrations, pending deals, and escalation needs
* Registers and manages customer proposals in partner registration systems
* Reviews quotes and orders for accuracy
* What we expect of you
Education and/or Experience Qualifications
Associate's Degree or equivalent work experience
* Knowledge and proven success of engaging and working with sales teams
* Ability to execute on territory goals and metrics
* Ability to adapt and change to the business needs of the practice and team coverage model
* Strong oral and written communication skills
* Ability to think creatively and come up with proactive ideas that will increase sales
* Strong passion for learning and teaching others
* Strong problem solving skills
* Motivated and self-starting
* Must be able to communicate effectively and in a constructive manner with management, peers and coworkers Preferred skills
* Current CDW Coworker
* Bachelor's Degree
* Proven success and experience selling networking solutions and services
* At least 2 of the following Technical Accreditations and/or Certifications: ACDA, CCDA, CCNA, CCNP, Network+, CCENT, or PCNSE
* We make technology work so people can do great things.
* CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
Top Skills
Connectivity
Load Balancing
Routing
Sd Wan
Switching
Wireless
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