Software Development Manager, CalendarRules

Clio is transforming client intake, marketing, and growth strategies for law firms with Clio CalendarRules. Our vision for Clio CalendarRules is to become the best marketing platform for Legal. We are seeking a passionate and driven Software Development Manager to join our Clio CalendarRules team. This role is available to candidates across Canada, excluding Quebec. If you are local to one of our hubs (Burnaby, Calgary, or Toronto) you will be expected to be in office minimum twice per week on one of our Anchor Days.

At Clio we strive to be both human and high performing. For Development Managers this means supporting and growing your people, strong execution as a team and as a triad (the teams Designer + Product + Development manager leadership group), and building solid technical solutions. Our development managers are highly technical and hands on, often coding, designing and reviewing alongside their team. They coach and build their teams to be both strong technically and strong team members. They create a safe and productive environment for all Clions.

CalendarRules is a product that automates event scheduling on legal professionals calendars in order to ensure that they know exactly what needs to be done when based on "trigger" events in the case. You will own software development and maintenance of the rules engine. You will provide it as a public API service to CalendarRules customers throughout North America. You will also own internal tooling, making the rules ingestion and subscription management teams lives dramatically better through excellent tooling and time saving workflows. This will make it easier for them to build and maintain the rulesets that drive the rules engine. Finally, you will own the integration of CalendarRules and our core practice management software, Clio Manage, and work to provide our customers with a best-in-class experience using the Calendar Rules API to schedule.

• Collaborating with your triad to: understand the challenges our business faces, identify the most impactful opportunities, and craft a roadmap for the team; 

• Working with your team on designing the technical solutions

• Giving great feedback on code reviews, architecture documents, and more to help support team members making great technical decisions for their projects;

• Actively participate as a contributor to the project, either through extensive code reviews, or shipping code

• Having a 1:1 meeting with your direct reports to make sure they are supported in their career growth and development goals;

• Actively participating in hiring to grow engineering team at Clio; 

• Reviewing code contributed by members from your team or other Clio developers reaching out to you for your experience with a given technology or pattern.

• Demonstrated success in people leadership in software development, particularly with large scale SaaS products;

• A strong background in hands-on software development;

• Diverse base of knowledge that allows you to help your team solve complex technical problems;

• The ability to describe successful projects you worked on, as well as a collection of lessons learned from failed projects; and

• Demonstrated ability to hire the best and brightest engineers in a fast-paced job market—and to coach, develop, and retain engineering talent; You are equally energized by both your own technical work as well as contributing to the career growth of your team;

• You have strong opinions that are weakly held, and foster that same attitude in others;

• You believe in providing honest, actionable feedback to your team, and encourage your team to reciprocate;

• You devise roadmaps to guide your team, but aren't beholden to them -- you easily adapt to a constantly changing world.

• A philosophy on what makes for great software development teams;

• Experience with CRM products at scale; and

• Experience with Ruby on Rails.

#LI-Remote

What you will find here:

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.
 

Some highlights of our Total Rewards program include:

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance 

• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office minimum 2 days per week on our Anchor Days. 

• Flexible time off policy, with an encouraged 20 days off per year.

• $2000 annual counseling benefit

• RRSP matching and RESP contribution 

• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years​

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility 

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers