Senior/Staff Technical Operations and Delivery Manager

Crusoe is building the World’s Favorite AI-first Cloud infrastructure company. We’re pioneering vertically integrated,  purpose-built AI infrastructure solutions trusted by Fortune 500 companies to power their most advanced AI applications. Crusoe is redefining AI cloud infrastructure, with a mission to align the future of computing with the future of the climate. Our AI platform is recognized as the "gold standard" for reliability and performance. Our data centers are optimized for AI workloads and are powered by clean, renewable energy.

Be part of the AI revolution with sustainable technology at Crusoe. Here, you'll drive meaningful innovation, make a tangible impact, and join a team that’s setting the pace for responsible, transformative cloud infrastructure.

About This Role

We’re seeking a high-performing Senior/Staff Technical Operations and Delivery Manager to support both our Security and IT functions. This dual-function position is designed for a candidate who excels at aligning priorities and driving the execution of complex, cross-functional initiatives.

The ideal candidate will operate as a key execution lead for both departments; helping translate strategic goals into actionable plans, manage operational cadences, and ensure teams stay focused on critical delivery objectives. This role requires a blend of operational excellence, strong initiative leadership, and the ability to drive results across teams.

This role offers a unique opportunity to work at the intersection of Security and IT, leading critical efforts across initiative oversight, delivery management, process improvement, and stakeholder communication. You’ll ensure workstreams run smoothly, risks are identified and addressed early, and all stakeholders stay aligned and informed throughout execution.

What You’ll Be Working On

• Roadmap Execution & Alignment: Translate departmental strategy and roadmaps into executable plans, track progress against objectives (like OKRs), and ensure alignment across dependent teams.

• Initiative & Project Delivery: Manage critical initiatives and projects from end-to-end, ensuring effective execution, stakeholder alignment, and on-time delivery.

• Cross-Functional Collaboration: Act as the connective tissue across Security, IT, and broader functional teams to ensure delivery alignment and proactively remove blockers impeding progress.

• Risk & Dependency Management: Surface, track, and facilitate the mitigation of risks or dependencies that may affect outcomes across teams or initiatives.

• Operational Cadence & Reporting: Establish and manage operational cadences (e.g., delivery reviews, status meetings) and reporting mechanisms focused on tracking progress, risks, and dependencies for key initiatives.

• Process Optimization: Identify inefficiencies across team workflows or handoffs and implement scalable solutions to improve execution velocity and quality.

• Security Program Enablement: Develop and deliver communications, new processes, and resources to promote and ensure effectiveness of security program initiatives across the organization.

• Technology Forecasting & Budget Support: Support the processes for software and hardware forecasting and budgeting, working in coordination with department leads and Finance.

What You’ll Bring to the Team

• 7+ years of experience in technical delivery management, technical operations, or technical program/project management roles, preferably within technology or high-growth companies.

• Strong communication, negotiation, and influence skills with the ability to present clearly and credibly to technical teams, stakeholders, and leadership.

• Execution-driven with exceptional organizational skills and a proven ability to manage multiple complex initiatives simultaneously in a fast-paced environment.

• Demonstrated ability to drive cross-functional alignment and collaborate effectively across security, infrastructure, IT, engineering, and business-facing teams.

• Strong planning and tactical execution skills, with the ability to manage complex dependencies and shift between mid-term planning and daily execution needs.

• Proficiency with modern project management and collaboration tools (e.g., Monday.com, Jira, Confluence, or similar platforms).

• Embody the Company values.

Bonus Points

• Direct experience in security or IT environments, with exposure to technical operations, enterprise systems, infrastructure, or security initiatives.

• Relevant certifications (e.g. PMP, PgMP, Agile/Scrum Master, Change Management) that support structured execution and delivery.

• Previous experience in a PMO function or technical business operations role, especially in technical or high-growth environments.

• An analytical mindset with comfort using data and metrics to drive decisions, measure impact, and report on delivery status.

• Familiarity with common compliance and risk frameworks (e.g., SOC 2, ISO 27001, NIST).

Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.

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