As a Senior Technical Program Manager at Caseware, you will drive platform initiatives, collaborate with engineering, ensure delivery excellence, and mentor other product managers in a hybrid role focused on a SaaS platform.
Caseware is one of Canada's original Fintech companies, having led the global audit and accounting software industry for over 30 years, with more than 500,000 users across 130 countries and available in 16 different languages. While you might not have heard of us (yet) over 36,000 accounting and audit professionals list Caseware as a skill on their LinkedIn profiles!
As a Senior Technical Product Manager (Sr. TPM), you will play a pivotal role in advancing Caseware’s Core Platform — the foundation for identity, data, API, and AI services across our product suite. You will define and drive complex platform initiatives, collaborating with engineering and architecture to ensure scalability, reliability, and reusability across teams.
This is a high-impact role for a technically fluent product manager who thrives at the intersection of product strategy, systems architecture, and delivery execution.
❗This is a Full-time permanent position
📍Location: This is a hybrid role requiring the successful candidate to work 3 days a week in our Toronto office, located at 351 King St E, Suite 1100, Toronto, ON.
What you will be doing:
- Define and Drive Platform Initiatives
- Lead product planning and roadmap definition for key platform services such as APIs, data pipelines, and integration frameworks.
- Translate high-level platform vision into actionable requirements, ensuring alignment with business goals and technical feasibility.
- Partner closely with engineering leads to co-own backlog prioritization, technical trade-offs, and delivery sequencing.
- Define success metrics and ensure initiatives deliver measurable improvements in platform performance and developer experience.
- Collaborate with cross-functional teams to identify platform gaps and design solutions that enable reuse and interoperability.
- Work with architecture teams to evolve Caseware’s platform standards and service models.
- Act as liaison between Core Platform and vertical product teams, ensuring consistent adoption and implementation of shared capabilities.
- Lead execution of multi-sprint, cross-team platform initiatives with clear milestones, risk management, and progress tracking.
- Maintain detailed documentation and partner enablement resources (e.g., API specs, integration guides).
- Monitor service performance and reliability metrics, driving continuous improvement.
- Support and mentor Product Managers within the team, providing feedback on requirements, stakeholder communication, and execution.
- Collaborate with the Principal Product Managers to evolve best practices, KPIs, and operating rhythms for the Core Platform team.
- Contribute to strategic planning and quarterly reviews with data-driven recommendations.
Act as Technical Bridge and Collaborator
Ensure Delivery Excellence
Mentor and Contribute to Platform Product Craft
What you will bring:
- 5–8 years of product management experience, with a strong focus on technical or platform products in SaaS environments.
- Proven success leading delivery of API platforms, data infrastructure, or shared services supporting multiple product lines.
- Strong technical fluency — able to discuss architecture, trade-offs, and system design with engineering teams.
- Excellent problem-solving and prioritization skills; capable of simplifying complexity into clear product direction.
- Exceptional stakeholder management, communication, and documentation abilities.
- Experience defining KPIs and using data to measure platform health and adoption.
Nice to Have:
- Experience with event-driven architecture, identity management, or AI/ML platform enablement.
- Background in developer experience or internal platform adoption.
- Prior hands-on software engineering experience.
- Technical or engineering degree preferred.
- Experience working in fintech, assurance, or regulated SaaS industries.
What's in it for you:
▪️Innovation is at our core. We work with cutting-edge technology in accounting and financial reporting, constantly pushing the boundaries to create impactful software solutions.
▪️We are committed to a collaborative culture, where your ideas are valued, and knowledge sharing is encouraged within a supportive, inclusive team.
▪️Work-life balance is important to us. We offer flexible work options, remote opportunities, and generous time-off policies to ensure a healthy work-life balance.
▪️We offer competitive compensation, including a competitive salary and comprehensive benefits such as health insurance and retirement plans.
▪️We are driven by impactful work. Your contributions directly affect how our clients manage financial processes and drive their success.
▪️Recognition and rewards matter to us. We celebrate hard work through recognition programs, performance bonuses, and opportunities for career growth.
▪️We embrace global opportunities. Work on international projects and collaborate with a diverse, global team.
About Caseware:
Caseware's cutting-edge software products are meticulously designed for accounting firms, corporations, and governments. Our teams are continually collaborating, innovating, and building upon our existing suite of products. With a customer-focused mindset, we are building technology that is shaping what the future of audits, financial reporting, and financial data analytics will look like.
With a recent strategic investment from Hg Capital in 2020, Caseware is now in its next major growth phase as we double down on the people and products that have made Caseware so successful to date.
One of Caseware's core values is Many Voices, One Team and with that in mind, we're dedicated to building teams as diverse as our customers in an equitable and inclusive way. We welcome and encourage candidates of all backgrounds to apply. Should you require accommodations or have any questions at any point during the application or interview process, please e-mail our People Operations team at [email protected].
Background Check:
Any candidates successful in obtaining an offer for a position will need to successfully complete a background check through Certn.co which typically includes an Identity Verification and Criminal Record Check. Executives and Senior Managers will undergo a Soft Credit Check as well. Candidates residing in the Netherlands and Germany are excluded from undergoing background checks via Certn.co
Security and Fraud:
Caseware takes the security of candidates seriously. All legitimate communication from us will come from email addresses ending in @caseware.com and our open positions are always listed on reputable job boards and on our website https://jobs.lever.co/caseware. We will NEVER ask for payment or financial information from you. If you receive an unsolicited job offer, proceed with extreme caution.
Top Skills
APIs
Data Pipelines
Integration Frameworks
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